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ComplaintsforLa Guatemalteca Express
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Complaint Details
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Initial Complaint
05/02/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I shipped two large boxes of clothes, shoes, food, picture albums, and personal items from ************* to my family in ********* and only one box arrived and was missing most of the items that were sent. The box had obviously been opened as the tape on the box that arrived was *****, not the clear tape used for shipping. In addition, some trash clothing with holes in them were in the box. All of the items shipped were either new or donated and in very good condition. It is clear that the box was opened by the shipping company and almost all of the contents were taken.The second box did not arrive at all.In total nearly $5,000 worth of clothes and other items were taken.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.