ComplaintsforCherry Technologies Inc

• Initial Complaint

  09/22/2024

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  in Jan ********************************************************* with getting 2 root canals done. i was never told that is I didn't make a payment in 5 days they would charge me APR of almost 30%. well in August 2024 we were hit by hurricane *****. my family and i received damage from the storm and went with out power for 2 weeks. so the last thing on my mind was paying cherry. me being unaware of the 5 day rule, i paid my payment on the 6th day. i have reached out to see if anyone can help me resolve this, considering the circumstances of a natural disaster. and the company has done nothing. and will not help me. i am supposed to have this paid off by 1/20/2025 and my payments have change. what i want is for the APR of 30% to be taken back and i will pay off what i have left in full. i am done with the crooks of this company. my account doesn't even add up to what i should be paying either. i thought i reached out to them, but i was 6 months pregnant and have a 1 1/2 y/o and must have left them off the list. i am just asking for the 30 APR to be taken off and to let me pay it off. this company should not be supported by the BBB - i have read the reviews and the APR after 5 days is not explained to a lot of people. this is criminal

  

  Business response

  10/01/2024

  Dear ******* *******,

  On August 24, 2024, Cherry received a copy of the complaint forwarded by the Better Business Bureau (BBB) on behalf of you. Cherry takes all complaints seriously and makes every effort to fully research and correct such errors that may have occurred. To that end, Cherry reviewed and researched the claims made in your complaint.

  
  As previously explained, Cherry has confirmed that your current interest rate is accurate based on the Variable APR Rate clause in the loan agreement you signed on January 22, 2024. The signature of your loan agreement represents your agreement to its terms, including, but not limited to the Variable APR clause, which stipulates that if you fail to make any payment within 5 days of any due date, the interest rate and the monthly payment on the Loan Agreement will increase.

  
  If you have further questions or concerns please contact us at ************** or via email at *************************************** We regret any inconvenience this situation has caused. 

  
  Thank you for your understanding.

  
  Best regards,

   

  
  Cherry
  

  
  

• Initial Complaint

  09/10/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I applied for financing in my doctor's office. I was subsequently denied financing. As to what I thought normal I then went to delete the Cherry account by which they made me create to apply for credit. There are no obvious ways to delete account or even to remove your checking account from their site. I then contacted chat support and was told "Federal law requires that we keep, monitor all information..." And refused to close the account and delete my information. Once I asked for what law that is exactly they ignored me and admitted later that is a pre filled response they are told to tell the customer. After asking for a supervisor to speak to I was then told they were mistaken that they have a new way to request deletion by emailing cherry support. Unfortunately once I emailed I was met with the same pre-filled response and they cannot tell me what law. They refuse to close my account, remove my checking account or delete all of my personal data

  

  Business response

  09/12/2024

  Dear *************************************

  
  On September 10, 2024, Cherry received a copy of the complaint forwarded by the Better Business Bureau (BBB) on behalf of you. Cherry takes all complaints seriously and makes every effort to fully research and correct such errors that may have occurred. To that end, Cherry reviewed and researched the claims made in your complaint.

  
  We understand your concerns regarding the deletion of information collected during the application process. Please know that we are committed to the security and privacy of your data. We adhere to strict data protection policies to safeguard your personal information.

  
  As previously communicated, we are unable to delete the information collected as part of your application due to our obligations under various regulations, including, but not limited to Know Your Customer (KYC), Customer Identification Program (CIP), and Bank Secrecy Act/Anti-Money Laundering (BSA/AML). These regulations require us to retain certain records for compliance and security purposes.

  
  We want to assure you that while we cannot delete your information entirely, we have robust measures in place to protect it. For more details on how we handle and protect your personal information, we encourage you to review our Privacy Policy at ***********************************************.

  
  Additionally, we noticed that in the desired settlement section of your BBB complaint, you mentioned a Modification/discontinuance of an advertised claim. To better understand and fully address your concerns, could you please provide us with more details regarding your desired resolution?

  
  Thank you for your understanding and cooperation. If you have any further questions or need additional assistance, please do not hesitate to reach out to us.

  
  Sincerely,
  
  Cherry Technologies
  Phone: **************
  Email: **************************************
  

  
  

• Initial Complaint

  09/05/2024

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  I am not liable for this debt with charter communications, I do not have a contract with Cherry Technologies Inc, they did not provide me with the original contract as I requested I demand this account be removed from my credit report

  

  Business response

  09/11/2024

  Dear Customer, ***************************

  
  On September 05, 2024, Cherry received a copy of the complaint forwarded by the Better Business Bureau (BBB) on behalf of you. Cherry takes all complaints seriously and makes every effort to fully research and correct such errors that may have occurred. To that end, Cherry reviewed and researched the claims made in your complaint.

  Cherry operates as a paperless company, and all our communications and documents are managed electronically. This includes, but it is not limited to the application process and the signing of the loan agreement. You can access your signed loan agreement through your patient portal. If you need any assistance with accessing your patient portal or have trouble finding the document, please do not hesitate to reach out to us. We are more than happy to guide you through it.

  Next, here is a summary of the actions taken on your account since your purchase with Silueta Medspa:
  -09/13/2024: We filed a complaint on your behalf regarding your dissatisfaction with the services provided by Silueta Medspa.
  -09/14/2023: A refund dispute investigation was initiated. Although the full refund request was not approved, we were able to refund $150 on 09/28/2024.
  -09/28/2023: A one-month hardship forbearance was applied to your account.
  -02/14/2024: A fraud claim investigation was conducted. Unfortunately, the claim was denied on 03/05/2024.
  

  At this time, we are unable to make corrections to your credit report due to the previous denials of the refund dispute and fraud claim investigations. However, if you have any new information that was not previously provided, please let us know. We would be more than happy to revisit your case and explore any additional steps that may be available.
  

  Thank you for your patience and understanding. Please feel free to reach out to us at any time if you have further questions or need assistance. We are here to support you.
  

  Warm regards,
  
  Cherry Technologies  
  Phone: **************  
  Email: **************************************
  

  
  

• Initial Complaint

  08/29/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I requested a loan to pay aesthetics services which it was approved. On the day that the loan was approved I paid $352 dls as a down payment and my next payment will be posted to my account a month (5/10/2024) later as I agreed to monthly payments. A day before (5/09/2024) I requested via text message for my payment date to be changed to 5/24/2024 as I knew I will have the total amount I owed them and will be able to pay for my whole loan, they texted me back stating that my request was granted, and my payment date was now 5/24/24. On 5/23/24 logged in to my portal (Cherry) and made a payment for the whole amount of $3,695.90 which was the total balance. A week after Cherry started texting me stating that I owed $34 dls which I called them and paid for it, according to them there was a "glitch" and the system didn't catch that the total balance was paid but, after paying the $34.38 dls everything was gonna be resolved and my account will show $0 balance therefore I agreed and pay for it. I kept receiving text messages and call stating that I still had a balance now of $3 dls, I called them many times and they keep saying that there's a "glitch" $34.38 was refunded as they stated I didn't owe anything as I paid the loan completely. Cherry Technologies reported two consecutive months to the credit bureau that I have a late payment, and this affected my credit to a point that a few of my credits cards credit lines were reduced. I've contacted them many times for the last 3 months and they keep giving me the same explanation "this is a glitch in our system, and it will be fix". Please, I really need help with this matter as my credit score keeps going down.

  

  Business response

  09/05/2024

  Dear Customer, ***********************

  
  On August 29, 2024, Cherry received a copy of the complaint forwarded by the Better Business Bureau (BBB) on behalf of you. Cherry takes all complaints seriously and makes every effort to fully research and correct such errors that may have occurred. To that end, Cherry reviewed and researched the claims made in your complaint.

  
  With that said, we wanted to inform you that we have submitted a correction request to the credit bureau to remove the inaccurate payment statuses from your credit report. 

  
  As we are approaching the weekend, please be aware that it may take a few days for the corrections to be reflected in your credit report. If you do not see the updates by the end of next week, please contact us so we can assist you further.

  
  You can reach us at:
  Phone: **************
  Email: **************************************

  
  Thank you for your understanding.
  
  Best regards,

   

  
  Cherry Technologies
  

  
  

• Initial Complaint

  08/24/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  Cherry Technologies continues to ask for money for services not provided by original vendor/business in the agreement. Even when provided with evidence of not receiving services on the purchase agreement, they ignored and dismissed the dispute and continue to ask for money and use intimidation by threatening to damage my financial credit. It has been an absolute nightmare and shock that this company will do fraud against consumers Please do something about it. I tried to settles the account and they continued to intimidate me so I gave up out of fear and gave them the money. Sincerely, ******************************* ************

  

  Business response

  08/29/2024

  Dear ********, *******************************

  
  On August 24, 2024, Cherry received a copy of the complaint forwarded by the Better Business Bureau (BBB) on behalf of you. Cherry takes all complaints seriously and makes every effort to fully research and correct such errors that may have occurred. To that end, Cherry reviewed and researched the claims made in your complaint.

  
  On May 21, 2024, we initiated a refund dispute investigation, which was unfortunately denied. We have informed you of this decision. Your recent BBB complaint indicates that you are seeking at least a partial refund for services not received.

  
  As previously explained, Cherry acts as a financing intermediary and must transfer funds to the practice provider once your contract is created. Therefore, we are bound by the cancellation and refund policies of *********************** and cannot modify them.

  
  If you have any additional documentation or evidence not presented during the initial investigation, please contact us at ************** or via email at *************************************** We would be happy to review any new information you provide.

  
  In the meantime, we recommend reaching out directly to *********************** to explore further options. We regret any inconvenience this situation has caused. Additionally, please remember that the loan for your purchase remains active, and it is important to continue making monthly payments to avoid any impact on your credit report.

  
  Thank you for your understanding.
  
  
  Best regards,
  
  Cherry
  

  
  

• Initial Complaint

  08/19/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I was basically between jobs and needed to delay my payment on my Cherry account. I contacted them for this assistance to avoid any late fees and to have good communication with them. When they sent me an email to confirm the delayed payment, I assumed they had my correct payment amount on there since they didnt mention any fees or anything. I did not realize while in my vulnerable situation, that they could just put whatever amount and charge me whatever they wanted without explanation, since in my vulnerable situation, as I mentioned, I told them I agree, assuming they had integrity. But I was wrong. My normal payment amounts were supposed to be $156.34 and $10.15. After noticing the overcharge of $187.89 and $27.05, I emailed the company. I was met with a cold and matter of fact response of We charged what we were supposed to charge and Sorry for the confusion, again without any explanation for why I was charged more without being told ahead of time why I was going to be charged more and what that charge was for.

  

  Business response

  08/23/2024

  Dear ********, *************************

  
  We are following up on our previous response dated August 19, 2024, concerning the complaint forwarded by the Better Business Bureau (BBB) on your behalf.

  
  After a thorough review, we can confirm that our internal systems and credit bureau reports accurately reflect the status of your loan. According to our records:
  - The loan was opened on April 15, 2024.
  - It was paid off and closed on July 15, 2024.

  
  Our recent report to the credit bureau confirms that the loan is marked as paid according to Cherrys internal records.

  
  To address and resolve this issue, Cherry submitted a request for correction to the credit bureau on August 23, 2024, to ensure the loan status is accurately updated. This correction is expected to be reflected within 3-4 days.

  
  Please note that minor fluctuations in credit scores may occur upon loan closure due to various factors beyond Cherrys control.

  
  Given that the weekend is approaching, if the status of your loan is not correctly updated by the end of next week, please contact us at ************** or via email at *************************************** We are committed to assisting you and ensuring your concerns are addressed.

  
  Thank you for your understanding.

  
  Sincerely,  
  
  
  Cherry Technologies
  

  
  

  Customer response

  08/23/2024

   
  Complaint: 22163128
  
  I am rejecting this response because: what are you even talking about?  First of all my complaint had nothing to do about credit Bureau's it was about fees and being over charged.  Also, my loan is not paid off so I dont even know what information you are giving.  Are you responding to someone elses claim?  
  
  Sincerely,
  
  *******************

  

  Business response

  08/24/2024

  Dear Customer *******************,
  
  On August 19, 2024, Cherry received a copy of the complaint forwarded by the Better Business Bureau (BBB) on behalf of you. Cherry takes all complaints seriously and makes every effort to fully research and correct such errors that may have occurred. To that end, Cherry reviewed and researched the claims made in your complaint.
  
  First and foremost, we sincerely apologize for the error in the response you received on August 23, 2024. We regret that we inadvertently sent you the incorrect response, and we understand the confusion this may have caused.
  
  Secondly, we apologize if any previous communication from our company seemed lacking in empathy towards your situation. Please know that this was never our intention, and we genuinely regret any frustration this may have caused.
  
  To ensure complete accuracy, we have opened an internal ticket to further review the payments in question. This will help us verify whether the actual monthly payments were calculated correctly by our system. Once we have completed this review, we will provide you with a detailed response. You can expect to hear from us via the phone number or email address we have on file for you.
  
  In the meantime, if you have any further questions or need additional clarification, please feel free to reach out to us at ************** or via email at *************************************** We are here to help.
  
  Sincerely,  
  
  
  Cherry Technologies

  Customer response

  08/26/2024

   
  Complaint: 22163128
  
  I am rejecting this response because: I will accept it once they actually properly contact me and it gets resolved.
  
  Sincerely,
  
  *******************

  

  Business response

  08/30/2024

  Dear Customer *******************,

  
  This is a follow-up regarding the complaint you submitted to the Better Business Bureau (BBB) and forwarded to us on August 19, 2024. 

  
  We are currently still investigating the two payments you mentioned. Please be assured that we are working diligently to resolve this matter thoroughly.

  
  We will need additional time to complete our investigation and provide a final resolution. We appreciate your understanding as we work towards a comprehensive answer. We are aiming to have a final resolution by the end of next week and will update you as soon as we have more information.

  
  Thank you again for your patience and cooperation.

  
  Best regards,
  
  
  Cherry Technologies
  

  
  

• Initial Complaint

  08/18/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  My issue is with Cherry Technologies. A company that finances cosmetic procedures. My problem with them is, the down payment in which I thought was used towards the initial/total balance of my two separate procedures. One was done on 5/30/2024 for the amount of $566.50 ($144.00 down) and the second was done on 6/3/2024 for the amount of $1,881.00 (****** down). None of these deposits went towards the total balances! Im going to contact them in hopes of a refund of said deposits. If I wouldve known this, I wouldve just used another card instead To help relieve myself of the burden, I transferred the remaining balance to a credit card. I was rushed into making this decision and completely regret it, completely. I hope that this complaint will warn others from thinking twice on impulse and make sound decisions, before using Cherry. Lastly, I am aware of the interest charges. I have a problem with my down payments not being applied to my two balances. Requesting for a refund of my two deposits. To top it off! It looks like no procedures were done, after two months such a waste of hard earned money

  

  Business response

  08/19/2024

  Dear *********************************,

  
  On August 18, 2024, Cherry received a copy of the complaint forwarded by the Better Business Bureau (BBB) on behalf of you. Cherry takes all complaints seriously and makes every effort to fully research and correct such errors that may have occurred. To that end, Cherry reviewed and researched the claims made in your complaint.

  
  Cherry would like to address both issues you have raised:

  
  Breakdown of Your Loans
  1) Loan Opened on 05/30/2024:
  -Net Purchase Amount: $566.50
  -Down Payment: $144.27
  -Finance Charge: $10.59
  -Loan Amount: $422.23
  -For this loan, your down payment of $144.27 was applied towards the net purchase amount of $566.50. Therefore, the remaining balance of $422.23 was financed through the loan.
  

  2) Loan Opened on 06/03/2024:
  -Total Purchase Amount: $1,881.00
  -Down Payment: $281.54
  -Finance Charge: $89.75
  -Loan Amount: $1,599.46
  -Your down payment of $281.54 was applied towards the total purchase amount of $1,881.00. This means the down payment did reduce the balance of the entire purchase, and the remaining balance of $1,599.46 was -financed through the loan.
  

  Note: The subsequent payments outlined in both of your loan agreements cover the remaining balances of $422.23 for the loan opened on 05/30/2024 and $1,599.46 for the loan opened on 06/03/2024.
  

  Service Delivery Concerns:
  -Regarding your concerns about not receiving the services associated with these purchases, please be aware that Nur ********** PLLC is responsible for managing payment plan cancellations and refunds. Therefore, we ask that you first contact the business directly to initiate the refund process, as Cherry defers to their refund policy. If you encounter any difficulties with reaching Nur ********** PLLC, please contact Cherry immediately. We will then provide additional assistance and guidance in relation to the refund dispute process.

  
  We hope that the above information clarifies your concerns. If you have any further questions or need additional clarification, please feel free to reach out to us at ************** or via email at *************************************** We are here to help.

  
  Thank you for your understanding.

  
  Sincerely,  

  
  Cherry Technologies
  
  
  

  
  

  Customer response

  08/21/2024

   
  Complaint: 22160927
  
  I am rejecting this response because:
  Im sure this will not work in my behalf, as there were services rendered! But I dont have a choice! All I know is this the 2nd awful experience that Ive had in the medical/ cosmetic field, regarding financing I will no longer use Cherry Technologies as a result of, money over keeping a customer..,
  Sincerely,
  
  *****************************

  

  Business response

  08/26/2024

  Dear *********************************,

  
  Thank you for your feedback in regards to our first response to the complaint forwarded by the Better Business Bureau (BBB) on behalf of you.

  
  We want to assure you that we are committed to ensuring that all our consumers feel supported and have options available to them. As outlined in our initial response, we encourage consumers to first contact the business directly to initiate the refund process, as Cherry defers to their refund policy. However, we understand that there may be times when this approach is not effective or when you encounter difficulties reaching out to the business.
  

  If you are still experiencing challenges or if Nur ********** PLLC is not responsive, please do not hesitate to contact Cherry directly at ************** or via email at *************************************** We are here to provide additional assistance if needed.

  
  We appreciate your patience as we strive to address your concerns.
  
  Sincerely,  

  
  
  Cherry Technologies
  

  
  

• Initial Complaint

  08/15/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am writing to formally dispute an inaccurate entry on my credit report regarding a loan that I paid off in full on July 15, 2024. The loan in question is reported as a new loan, which is incorrect. Lowering my credit rating by 60 points

  

  Business response

  08/19/2024

  Dear Customer *************************,

  
  On August 16, 2024, Cherry received a copy of the complaint forwarded by the Better Business Bureau (BBB) on behalf of you. Cherry takes all complaints seriously and makes every effort to fully research and correct such errors that may have occurred. To that end, Cherry reviewed and researched the claims made in your complaint.
  

  Based on our records, the loan in question was:
  Reported as opened on April 15, 2024; and 
  Our internal records confirmed that it was paid off and closed on July 15, 2024. Also, the loan will be reported as closed in the upcoming monthly report to the credit bureau, which will be submitted this month of August 2024.

  
  We can assure you that Cherry has accurately reported the status of your loan. It's worth noting that slight changes in credit scores can occur when a loan is closed, which is influenced by various factors beyond our control.

  
  If you have any further questions or need additional clarification, please feel free to reach out to us at ************** or via email at *************************************** We are here to help.
  Thank you for your understanding.

  
  Sincerely,  

  
  Cherry Technologies
  

  
  

  Customer response

  08/20/2024

   
  Complaint: 22149765
  
  I am rejecting this response because: my credit rating has dropped 60 points because Cherry *** reported this LOAN July AS A NEW LOAN., I am being punished for paying a debt according to terms (60) again they reported AS A NEW LOAN it's not a new loan. 
  My bank ***** informed me of the 60 point drop, due this report.
  Sincerely,
  
  *************************

   

  

  Business response

  08/23/2024

  Dear ********, *************************
  
  We are following up on our previous response dated August 19, 2024, concerning the complaint forwarded by the Better Business Bureau (BBB) on your behalf.
  
  After a thorough review, we can confirm that our internal systems and credit bureau reports accurately reflect the status of your loan. According to our records:
  - The loan was opened on April 15, 2024.
  - It was paid off and closed on July 15, 2024.
  
  Our recent report to the credit bureau confirms that the loan is marked as paid according to Cherrys internal records.
  
  To address and resolve this issue, Cherry submitted a request for correction to the credit bureau on August 23, 2024, to ensure the loan status is accurately updated. This correction is expected to be reflected within 3-4 days.
  
  Please note that minor fluctuations in credit scores may occur upon loan closure due to various factors beyond Cherrys control.
  
  Given that the weekend is approaching, if the status of your loan is not correctly updated by the end of next week, please contact us at ************** or via email at **************************************. We are committed to assisting you and ensuring your concerns are addressed.
  
  Thank you for your understanding.
  
  Sincerely,  
  
  
  Cherry Technologies
  
  
  

• Initial Complaint

  08/11/2024

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  04/14/2023 I initially applied for this loan to start a facial laser procedure. I went to this location once. Then after was unable to reach anyone, or able to book any appointments. I reported this issue as fraud to my bank. Due to no contact or reimbursements options for all monthly payments and no treatment. Reach out to Cherry Technologies 07-16-2024 regarding this issue. Please remove this request off of my account. Thanks

  

  Business response

  08/20/2024

  Dear Customer, Anatashe Alli

  
  On August 11, 2024, Cherry received a copy of the complaint forwarded by the Better Business Bureau (BBB) on behalf of you. Cherry takes all complaints seriously and makes every effort to fully research and correct such errors that may have occurred. To that end, Cherry reviewed and researched the claims made in your complaint.

  
  Our records confirm that you applied and accepted the loan terms for a contract with Cherry on April 14, 2023, in the amount of *****, in order to receive services from ***************** Clinic.

  
  On February 7, 2024, you notified Cherry of your decision to stop receiving services with ***************** Clinic and requested a refund. Cherry advised you to contact the clinic directly to resolve the issue. 

  
  Cherry did not receive any further communication from you regarding difficulties in reaching ***************** Clinic until July 23, 2024. On that date, you informed us that your attempts to contact the clinic had been unsuccessful. Cherry also made attempts to reach the clinic by phone and email on the same day but received no response.

  
  It is important to note that when we first received your refund request on February 7, 2024, the contract was already over 6 months old. According to our internal policies, disputes for contracts older than 6 months are generally not eligible. To address your concerns, we are prepared to offer a partial refund as a potential resolution. However, please note that as of right now we are unable to remove the loan from your credit report, as the loan was legitimately opened and we are required to report its status to the credit bureaus.

  
  With that said, to further assist you, we encourage you to contact us at ************** or via email at *************************************** Our goal is to work with you to resolve the loan status and explore additional ways to address and correct any remaining issues.

  
  We look forward to helping you resolve this matter as quickly as possible.

  
  Best regards,  
  
  Cherry Technologies
  

  
  

• Initial Complaint

  07/31/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I have had several plans opened through Cherry and have paid them all off either on time or early. However, Cherry does not take any care to ensure that their customers accounts that are paid in full are notated with the credit reporting agencies. Every time Ive paid one off, they each show up as closed accounts and my credit score takes a serious dive of ***** points. I dont feel its acceptable, they need to be sure people considering their services know that each time it will look as if a new account has been opened and paying it off is actually horrible for your credit report. I will never use them again for this reason. They need to go back and correct all of these things on my credit report but even then, the damage is already done so beware.

  

  Business response

  08/15/2024

  Dear ************,

  
  Thank you for bringing your concerns to our attention regarding the reporting of your loan statuses to the credit reporting agencies.
  We have thoroughly investigated your account and would like to provide you with the following information:
  -Account Statuses:  We have verified that four of your Cherry loans have been correctly reported as paid off and closed on time. This has been confirmed by a report we pulled from Experian, which shows these loans as closed.

  
  -July 2024 Loan Closure: One of your loans, which was paid off and closed in July 2024, will be reported as closed in our upcoming monthly report to the credit bureaus in August 2024.
  -Open Loan: Currently, only one loan with Cherry, remains open.

  
  We can assure you that Cherry has accurately reported the statuses of all your loans. It's worth noting that slight changes in credit scores can occur when a loan is closed, which is influenced by various factors beyond our control.

  
  If you have any further questions or need additional clarification, please don't hesitate to reach out. We are here to help.
  Thank you for your understanding.

  
  Sincerely,  

  
  Cherry Technologies
  

  
  

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩