ComplaintsforZeta Help Inc
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Complaint Details
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Initial Complaint
11/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I was just notified that someone is using my information to apply for a loan or credit card through Zeta Help Inc. I have disputed it but the company needs to be more careful of verifying identityBusiness response
11/23/2023
Hi there! Thanks for reaching out and notifying us of your concerns via the BBB. We have taken a look and while we cannot share specific information about applicants or sensitive personal information via this platform, we can confirm our strict Application requirements and policies caused an application with this identity to be automatically rejected, therefore not allowing a potential fraudster to open an account. Thanks to our strict security practices, it appears we thwarted someone's attempt at potentially using information about you to open an account. It is because we are careful they were unsuccessful in doing so. We would suggest you utilize resources to monitor your credit and identity and better understand how your information was obtained to prevent your information being used again elsewhere.Initial Complaint
01/31/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
This company is allowing people to use false information to apply for credit cards & accounts
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.