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ComplaintsforStarship Technologies
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Complaint Details
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Initial Complaint
02/01/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I used Starship as a food delivery service on the campus of the *************************. I reached out to the company when I realized it was not fulfilling its end of the bargain concerning customer complaints. I reached out to the company to remove my information, including my credit card info, from its database, and the company has refused to do so. I contacted the company in October of 2022, and they have failed to resolve my issue. Each time I reach out to customer service, which is only available by chat, they dance around the issue of deleting my data.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.