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          ViaHearing has 1 locations, listed below.

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            • ViaHearing

              584 Castro St PMB 2073 San Francisco, CA 94114-2512

            Business ProfileViaHearing

            Hearing Assistive Devices

            Contact Information

            584 Castro St PMB 2073

            San Francisco, CA 94114-2512

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            584 Castro St PMB 2073, San Francisco, CA 94114-2512
            BBB File Opened:
            2/26/2024
            Business Management
            • Mx. Customer Support, Manager of Customer Support
            Contact Information

            Principal

            • Mx. Customer Support, Manager of Customer Support

            Customer Contact

            • Mx. Customer Support, Manager of Customer Support
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            2 Customer Complaints

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            Most Recent Customer Complaint

            02/27/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I purchased an over the counter hearing aid from this company. It has now been 12 days since the order was placed. I have reached out to the company regarding my order via their preferred contact method (email) and have received one communication that said they would provide a tracking number. That communication was 6 days ago and they have not provided a tracking number nor have they responded to my email at all. The phone number listed on their website says no longer a working number.
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Linda H.

            03/01/2024

            Product ordered Feb 15, 2024. Company states it shipped Feb 20. When not received, checked shipping/tracking. Method of shipping was **** to *** who then delivers. Both **** and *** show (as of March 1, 2024) product "label prepared" but not delivered to shipper. Over the last week ViaHearing has been contacted several times via their "help" page as well as reply to their emails regarding purchase and shipment. No reply from the company. I will contact my credit card company (Via processed payment on Feb 15). I do not recommend doing business with a non-responsive company such as ViaHearing that does not return communications. I was hopeful the product was as described, but no way to evaluate.

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