ComplaintsforHunter Gear
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Complaint Details
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Initial Complaint
07/15/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I placed an order for one of their walking sticks as a holiday gift on November 24, 2023. It was order #*******. My husband has used it a few times just for walking around our neighborhood, and it has undergone no drops or other stresses. One of the attachments broke off and began rattling around inside the walking stick after 3 uses. I tried contacting the company by email on 4/21/24 and by phone on 6/26/24; I have received no response either time. I even submitted a review on the item's site stating the problem and that I've received no response from them; they have not posted my review, fraudulently maintaining the 4.8-star review average. I would like a refund of my money, since the website proclaims a 5-year warranty on the item.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.