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Find a Location

Eventbrite, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Eventbrite, Inc.

      95 3rd St Fl 2 San Francisco, CA 94103-3103

    • Eventbrite, Inc.

      155 5th St # 7 San Francisco, CA 94103-2919

    Business ProfileforEventbrite, Inc.

    Online Event Registration
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.18/5stars

    Average of 67 Customer Reviews

    Customer Complaints

    428 complaints closed in last 3 years

    150 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers online event registration services for event holders.

    Business Details

    This is a multi-location business.

    Find a Location

    Eventbrite, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Eventbrite, Inc.

        95 3rd St Fl 2 San Francisco, CA 94103-3103

      • Eventbrite, Inc.

        155 5th St # 7 San Francisco, CA 94103-2919

      Location of This Business
      95 3rd St Fl 2, San Francisco, CA 94103-3103
      BBB File Opened:
      11/8/2005
      Years in Business:
      21
      Business Started:
      5/1/2003
      Business Started Locally:
      5/1/2003
      Business Incorporated:
      10/26/2009
      Type of Entity:
      Corporation
      Number of Employees:
      351
      Business Management
      • Mr. Kevin Hartz, CEO
      • Ms. Julia Hartz, President
      • Ms. Dana Kilian
      • Mr. Pip McNulty, Director
      Contact Information

      Principal

      • Ms. Julia Hartz, President

      Customer Contact

      • Mr. Pip McNulty, Director
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      428 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/15/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Our business has used Eventbrite for many years to sell tickets to our events. We hosted an event for Black History Month on 2/24/24 and Eventbrite has yet to send us our payout. Every time our Executive director reaches out to event brite we are given the run around. At first, we were getting a response from one of their representatives now our emails bounce back and our phone calls are sent into some kind of area where we are sent to the same recording. This recording is of no help to us. We have even reached out to the founder with no response. Event brite has no way of talking to a person everything is done by email, which is ridiculous. This platform should not be able to keep the money of those who earned it. They also should have a way of talking to a live person.
      Read More

      Customer Reviews

      67 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Amyie C

      1 star

      07/17/2024

      I purchased tickets to a *************************** concert. We i arrived at the event I was told my tickets were not valid. I have tried to reach out to Eventbrite and the organizers. No responsesi received an email that my money had been returned but my bank was not a bale to process! Its been 2 months and I still have not received a refund nor can I speak to a live agent!

      Local BBB

      BBB serving the San Francisco Bay Area and Northern Coastal California

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