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Find a Location

Japan Crate,LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Japan Crate,LLC

      2037 Irving St Ste 207 San Francisco, CA 94122

    • Japan Crate,LLC

      1841 Market Street, 3rd Floor San Francisco, CA 94103

    Business ProfileforJapan Crate,LLC

    Online Shopping
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.24/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    48 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Japan Crate,LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Japan Crate,LLC

        2037 Irving St Ste 207 San Francisco, CA 94122

      • Japan Crate,LLC

        1841 Market Street, 3rd Floor San Francisco, CA 94103

      Location of This Business
      2037 Irving St Ste 207, San Francisco, CA 94122
      BBB File Opened:
      6/29/2015
      Years in Business:
      10
      Business Started:
      7/1/2014
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      12
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      48 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/18/2024

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      Native Camp - They will not delete my account. I'm getting unwanted spam emails all the time and there is no way to unsubscribe. I contacted them and they said they will not delete my account and they will keep my information permanently. I do not want them to keep my information including my full name, date of birth, email, address, profile picture, and any other info I provided to them. I have a right to delete my account with them and not receive spam emails anymore.I worked as a tutor for them for a couple sessions and I was never even paid for it. I don't want to be a freelance contractor with them anymore but they say that they will never delete any accounts and they will keep my information forever. This is not right and I just don't want these spam emails anymore!

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Barbara D

      1 star

      06/25/2024

      This company is dishonest. I ordered a 6 month subscription as a gift. There was no mention of it automatically renewing - it was for 6 months not an indefinitely subscription. Next thing I know they charge me another $276 without authorization! There is no transparency to this process and now I am left fighting with the company and credit card for a refund. DO NOT GIVE A GIFT FROM THIS COMPANY unless you are committing to paying indefinitely!

      Local BBB

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