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Complaint Details
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Initial Complaint
04/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I ordered 4 items one sweatshirt and 3 tee shirts. I emailed the inquirer about my order because it hadnt arrived nor was I updated about it and was told, that ******** was the reason since I ordered through them. I asked to cancel the order and was told I couldnt because it was in process! Then got an email saying it was delivered but to a ***** address when Im in **************. I informed them that was me they apologized and said another customer with similar information was the order they were looking at apologized and said it would be shipped soon. I get the email that it was shipped and immediately email back because its not what I ordered, I was told when I get it ship back I dont want! Why should I have to pay to ship back an order I told you wasnt correct the first time. I asked for my money back before the order even left your business, VERY disappointed and just wanted to support a small business
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.