Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Trippycorner.com has locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            ComplaintsTrippycorner.com

            Online Shopping
            View Business profile
            View Business profile

            Need to file a complaint?

            BBB is here to help. We'll guide you through the process.

            File a Complaint

            Complaint Details

            Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

            Showing all complaints

            Filter by

            Complaint Status
            Complaint Type

            • Initial Complaint

              02/14/2022

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              I ordered an "ugly" sweater Nov.26th and on the website it showed order by Dec.8 to receive rhe order before Christmas. A couple weeks after my order still no sweater so I emailed and received the same tracking number I was given the day I ordered which had no additional information. I stressed in my email that I had to have it before Christmas as we would no be in town after Christmas. I emailed over 10 emails requesting a refund for a sweater not received and was only offered first 40% off the next purchase then later 20%. I have told them I have not received a sweater and requested my money back and have been denied. I have spoken with the 1 neighbor I have but they have no seen any packages. I have explained and each email I did not receive my sweater yet they still refuse to give me a refund. I told them I don't want a discount since they handed my initial order so bad I don't want to do any new business with them I just want my money back.

              Business response

              02/16/2022

              Hi Laconia, 

              I'm happy to help and I'm sorry you're having so much trouble with your order! Unfortunately, you've contacted us at TrippyStore.com by mistake. I've reviewed the information you provided to the BBB, including the screenshots of the interaction you've had with the company you submitted your order with. I see you've been communicating with their customer service at ************************. 

              This is a different company than ours with no affiliation to us. I'm sorry for the confusion. Since **** we've been at TrippyStore.com and only operate as TrippyStore.com. We're a home decor store and don't currently offer any apparel items. Our customer service will only contact you from [email protected].

              Regardless, I've checked our system and can't find an order matching the information you provided. It's easy to confirm if your order was placed with us. You can confirm if your order was placed on our site by checking your charge statement. The charge description of an order placed with us is shown as "TRIPPYSTORE.COM".

              Again, I am sorry for the confusion and wish you the best of luck with the company you submitted your order with. 


              Please let me know if you have any questions at all.

              Tye -
              TrippyStore.com

            Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Contact Information

            San Francisco, CA 94110-1371

            Customer Complaints Summary

            1 total complaints in the last 3 years.

            0 complaints closed in the last 12 months.