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Find a Location

Wish.com has 1 locations, listed below.

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    • Wish.com

      1 Sansome St Fl 33 San Francisco, CA 94104-4436

    Customer ReviewsforWish.com

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    113 Customer Reviews

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    • Review from Teresa L

      1 star

      08/15/2024

      I have always been happy with everything I bought from wish but I ordered a lot of clothes and other items. I spent more on these 2 sweaters I only received 1. they wanted me to send proof I didn't multiple times . they claim they can't find the proof that it was not delivered they will NOTSEND ME ANOTHER SWEATER OR A FULL REFUND. IM DONE WITH WISH
    • Review from Nickolas O

      1 star

      08/08/2024

      They badly wrapped a combined shipment package and as a result one of my items fell out and was lost during transport
    • Review from Toni S

      1 star

      08/01/2024

      SCAMMERS! I can say nothing positive about this company! No customer service at all! No Returns allowed! Cheap products that do not go true to size and NEVER LOOK LIKE THE PICTURE!!!!
    • Review from Alfredo V

      1 star

      07/17/2024

      Just don't join wish.com I've ordered on wish dozens of times. But I've returned a few times either. Examples: Neck massager arrived with hole puncture thru the box and hit the massager. A winter jacket with ripped insulation inside. A small projector that doesn't work. A supposedly none penetrative glove. But when I tested it. The glove got ripped. Thank goodness I wasn't wearing it. And then one time I was putting in an order. It just won't let me. I sent letters, complaint. But everytime, they ask me to log in. But I can't. They just freeze my account. I still have about $40 wish cash.
    • Review from Warren A

      1 star

      05/24/2024

      I order 2 pairs of jeans one black one blue and 2 shirts on 05/17/2024 they have not sent me an order number or information containing my purchase the company took ***** of my debit card. I will not do business with this company again
    • Review from Monica M

      1 star

      03/11/2024

      Ordered a 5XL based on the size chart. They sent an XS. The fabric is like sandpaper. Garbage.
    • Review from Starr H

      1 star

      01/09/2024

      If you order something from them and they send you the wrong product. I repurchased something that I purchased from the same person. When I received it the color was totally wrong. They wouldn't refund me. Instead they sent me a return label which you have to pay for your own shipping. I downloaded the label and took the product with the label to the post office and it would not scan. The product often times does not look like the picture and the return is on you. You write customer services and they have 10 people answering you. It takes forever for you to receive you product. If you have wish points at checkout but decide to add something to your card you automatically lose your points. This company is a ripoff. If you need something inexpensive buy from ***** or Temu. At least if you have to return something they will send you a pre paid return label. Don't waste your time or money with this company. It will be a waste and 97% of the time the size is wrong, the color or the picture does not line with the product you see online.
    • Review from Tammie H

      1 star

      11/16/2023

      They lie,you can't talk to anyone and its the same sh.. Everyday .they have fake messages .same president sincerely were sorry estimated money back garentee as excuses why they don't have to pay attention to us .communication is number one .now they want me to ***** after the twenty fourth of this month .today is due date where's my stuff why so long October 27 was a long time ago wish lies..***** longer .as least say you were robbed instead of lying to customers something .don't ignore speak doggy speak
    • Review from Kimberly J

      1 star

      09/25/2023

      Wish is a pure rip off! You cant talk to customer support via phone. To no avail, you cant get anywhere with them thru their website! Thought Id give them another try, they screwed up my order! Dont order from wish!
    • Review from Patti T

      1 star

      08/28/2023

      Orders entered to wrong address. Within a few minutes noticed that my old address was used. I quickly corrected it and now it's being sent to wrong address and they keep giving me info on how to change address mid shipmen I think. The information is useless and they refuse to give me my money back.

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