ComplaintsforPinewell Inc
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Complaint Details
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Initial Complaint
03/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had a few chiropractic sessions with ************************** last November. He is a in-network provider with my insurance. I met my out-of-pocket maximum last Tuesday as a result of a major surgery. The sessions should be 100% covered by my insurance. However, earlier this year they told me I have pending charges. I believe it's a billing error. Not only did they not investigate the issue but also they made an unauthorized charge on my HSA card. I used that card once in their office. I never agreed to let them charge me without my permission. They secretly took down my card information and made an unauthorized charge on my card while there's unsolved billing dispute. This is card theft. It's illegal and unethical. The charge was made at 8:43pm on March 16 2023. They refused to give me a refund.Customer response
03/20/2023
The name of the business is Pinewell. It's a chiropractor practice. You can find it on ****** map. Their address is ************************************************************. This is their website ********************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.