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Complaint Details
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Initial Complaint
09/20/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Seasonal ad for landcaping, winter, spring, summer, fall, for Quality Landscaping Since the fall of last year the ad has not been changed and we cannot get a hold of anyone to call us back to inquire about changing it. Since the *************. Times has decided to support overseas customer service we have tried in vain to reach out to them, no response. I have lost customers and money due to their negligence, I had to buy into a 12 month contract to get a specific rate and paid $114.64 monthly for 12 months auto charged to my credit card. Now because they want another 12 months contract for the ad they pulled the ad completely which again is causing my customers to wonder if I'm still in business. It's absurd. When customer service was state side ******* would call every season and the ad would be changed for 6 years that has happened now I can't even get a person to respond to a question other then making a payment. I need help with this, please advise. thank you
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.