Business ProfileforStripe, Inc.

So client made a mistake and her husband filed a dispute.They were expanding their biz, things are very busy and well in the midst of a hectic day they both misunderstood each other.Client was invoiced for work totaling $4000, she paid.She didnt recollect the charges not sure why?Anyway they thought they were robbed (not sure how) since they paid the invoice).I reached out to client with whom I have a signed contract from 2022, she profusely apologized rang her bank and then I was expected to provide all manner of proofs by stripe for a mistake, to which I complied.The dispute was lifted cause again error on part of client.The ridiculous approach stripe uses is nothing short of horrible, There is clearly zero communication between the so called departments. You get 10 emails in one day regarding the issue and each email did not address the issue, everyone has the wrong info, they acknowledge in some emails that BOA resolved the issue, other emails give timelines that make no sense. Issue was resolved in 3 days (I have their email indicating such), then they use this error to freeze my account, but still make sure to keep their cut of my hard earned money. They demand all your bank info and reached to my bank without my consent, their review process is ridiculous it is clear they are just creating stuff as they go.In this hyperinflatory climate every cent counts. So why are they holding funds? I have never had a dispute & this one was in error, client acknowledged so & I proved it via our convo where she apologized &reached out to her bank,I have signed contracts, I cant get paid without the contract or without an invoice.The confusion & jumbled mess of communication, reasoning makes no sense. They are a payment processor being nosy wanting access to private bank details, they never miss their cut though.This is egregious, not in keeping with best practices. Makes me ever want to use them again. Give me back my money, I work for it!