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Find a Location

Happy Pet Care Services has 1 locations, listed below.

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    Business ProfileforHappy Pet Care Services

    Pet Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Happy Pet Care Services offers dog walking and day care, cat sitting services. In addition, we offer exotic and other pet care (rabbits, rats, chameleons, frogs, etc.) services.

    Business Details

    Location of This Business
    San Francisco, CA 94110-4222
    BBB File Opened:
    9/27/2021
    Years in Business:
    5
    Business Started:
    10/2/2018
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Ms. Madison Ardgal, Owner
    Contact Information

    Principal

    • Ms. Madison Ardgal, Owner

    Customer Contact

    • Ms. Madison Ardgal, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Andrewnet

    1 star

    01/06/2022

    DO NOT leave your dog with the owner of this business (******* ******* under any circumstances. She is irresponsible and erratic and hangs around dangerous people. My puppy (*****) was supposed to stay with ******* from June 4th to June 13th but left ******* on the 6th and spent the rest of his stay at the **** due to her irresponsibility. Here were her mistakes:1) *******'s home was messy. Upon being there for ~30 min, ***** was chewing on a date pit that I removed from his mouth. ******* was nonchalant about ***** potentially choking had I not been there. I should've gone with my gut feeling, asked for my money back, and taken ***** to another sitter but it was the night before my trip. I told myself I was just anxious about leaving him with someone for a week for the first time.2) ***** had recently been neutered and had been bitten at the dog park multiple times by smaller dogs. The vet explained during the period after neutering, other dogs could become more aggressive towards ***** for ~6 weeks. I explained to ******* that while ***** has done well in doggy daycare with other dogs and has playmates, I did not want him around any animals during his stay with her for the vet's reasons. She agreed to this. We confirmed that she would walk ***** 3 times a day and would avoid the dog park/other dogs. I confirmed with her that ***** enjoys being at home and does well home alone so if she needed to run errands to leave him in a crate where he feels enclosed and safe. She completely ignored this agreement.3) ******* took my puppy to her friend's house without my consent after I explicitly stated to her to not have my puppy around other dogs. Her friend had two dogs. She claimed my leashed puppy bit her friend's dog (***** has NEVER been reactive in the past) and her friend's son, a ~40-year-old man who ******* described as mentally unstable and dangerous, grabbed my puppy by the hindleg, swung him into the air, and threw him. My puppy landed on things in the backyard and his leg was severely broken. ******* has accepted ZERO responsibility for putting my puppy in this easily avoidable situation and has yet to send me information about this man. She has also refused to refund me for my dog's stay ($450) or his medical bills (over $3,200) for her irresponsible behavior. I'll be taking her to small claims court to get my money back.4) ******* claimed that ***** bit her during the altercation between him and her friend's dog. First, she said that ***** bit her hand and then changed it to her arm. She sent no pictures to back this up. Honestly, if ***** had bitten her after having been thrown by another human she seems to know, I would not blame him. If what she says is true, ***** was in a place with unknown people and unknown dogs, felt unsafe around some unstable man, and reacted accordingly. The only truth I know is that ******* leg was severely broken and I had to ask the **** to board him for the remainder of my trip because I did not trust ******* to properly care for *****. She couldn't follow basic instructions, there was no way I was trusting her to give him pain meds and antibiotics.5) ******* told me the incident about two hours after it occurred and when she originally told me she said the man threw ***** but he landed fine and had a slight limp. I had to ask her pointed questions before she started to admit what happened. She told me she was taking ***** to the *** I knew then that she was lying about the severity of his landing. It wasn't until I told ******* the vet told me that the angle and length of ******* fracture were not adding up to the events she described that ******* ******** and began berating the man who threw *****. She texted me "How dare he do what he did. He grabbed ***** by the fractured leg and swung him up in the air. He landed on top of stuff she had in the back yard. He was not thrown that high up I havr no reason to cover for that beast."6) ******* went back and forth about reporting her claim that ***** bit another dog and the man for animal cruelty because she is fearful of the man who threw *****. I think she's also aware that by reporting the bite, she has to report that she, as a business owner, took my puppy to someone else's house without my consent. If she were so afraid of this man, why did she have my puppy who I explicitly gave her rules for around this person? She has avoided giving me the man's information. She told me that he sent her a death threat and he's a dangerous person. I'm now concerned for my own safety.

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