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Find a Location

Once Upon A Time Publishing has 1 locations, listed below.

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    Business ProfileforOnce Upon A Time Publishing

    Publishers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    255 20th Ave, San Francisco, CA 94121-2227
    BBB File Opened:
    2/24/2021
    Number of Employees:
    1

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/03/2022

    Complaint Type:
    Product Issues
    Status:
    BBB unable to locate business
    In July of 2021, ****************************** advertised on multiple online classified sites in several states a virtual Fall camp for children called "Once Upon a Time Publishing". I corresponded with ****** several times over e-mail and ultimately paid her the $350 fee she requested via Venmo on July 24th, 2021.After repeated attempts to contact her both via email and phone, I realized that her advertisement was a scam and that there was no camp. The phone number she had listed online was an unmonitored number. The number she has associated with this BBB profile is also fake.I have since located ******** actual contact information. Below is how you can contact her to resolve this issue. I'm certain I'm not the only one to whom she owes a refund for committing Internet fraud across state lines.******************************* (954) *************************************************************************************************************** ****** has a previous address in ************* **********. Here is a copy of ******** advertisement on Drewslist.com from this past summer which I saved, including her fake phone number:"Become a Published Author This Fall! Registration is now open for our fall class. Begins August 18th.Wednesdays at 4:15 pm on zoom.We are a virtual national after school program where we teach kids 2nd-8th grade how to write their own fiction or non fiction book that's gets professionally published and sold in a real bookstore near where you live.Spots are filling up quick. We have about 7 spots left.Once Upon a Time Publishing ************** ***********************

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    SF P

    1 star

    09/14/2021

    This publishing company offers classes and summer camps for childrens writing workshop that are supposed to include instructions, professional editing, publishing, book cover design, and two copies of the book. The teacher, owner, frequently does not show up without any notice and that classes get canceled very often. The owner is very difficult to reach and is not responsive. The editing service is done very poorly. The final editing had numerous errors including typos and grammatical errors. Most importantly, after the 12-week session, fully paid, the owner did not provide proper editing and did not deliver the book published. Complaint emails were sent to the owner multiple times but she has mot responded. This is a fraudulent business.

    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

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