ComplaintsforPPL Check
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/03/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
My private information is on this site. It is radically out of date. I have contacted an agent with the company on at least 4 occasions asking for its removal, per the company's directions on their website. Nothing has happened. I would like my information permanently removed. Please remove all information for ************************************************************************.Thanks.Business response
09/05/2021
Website doesn't exist anymoreCustomer response
09/05/2021
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* MateInitial Complaint
08/20/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I asked to opt-out from https://pplcheck.com three times till this date. As mentioned on their website, I sent three emails to markspenser-********************************** on 07/29, 08/2, and 08/17, but no response. My PII information still appears on their website and makes me vulnerable to identity theft. Please help in removing my name from their site.Many thanks.Initial Complaint
08/16/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I opted out of https://pplcheck.com by following the instructions provided by their website on their contact page by emailing markspenser-********************************** with my record ID - ************************ website is listing my home address and personal information without my permission. It's been over 2-5 business days and nothing has been done.Initial Complaint
08/14/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I want my personal information removed from this business website: https://pplcheck.com/***************** . I complied with their opt-out procedure NUMEROUS times over the past two weeks without any luck. I've emailed this business numerous times as required for their opt-out procedure. This is the information that they require within the email: Record ************************** but no one from this business has taken action. I want my personal information removed.Initial Complaint
08/09/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
PPLCHECK is an online public records search site. They offer an opt-out for individuals who request that their information be removed. I have requested numerous times since July 8, 2021, that my information be removed. I have followed their opt-out request process by emailing markspenser-********************************** and asking that my information be removed. I have received no replies from ***********************, and my information has not been removed. All I want is for my information to be removed the way they advertise that it may be removed. If this site is no longer active, then the site itself should be taken down. Thank you.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
unknown
San Francisco, CA 94016
Customer Complaints Summary
5 total complaints in the last 3 years.
0 complaints closed in the last 12 months.