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ComplaintsforGreat Pair Store
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Complaint Details
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Initial Complaint
03/11/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
-Date of transaction: 1/26/24 -Amount of money: $190.95 -Business committed to provide: WILD WEST BOOTS #2ZA050205 MEN'S | COLOR BLACK | MEN'S WILD WEST CAIMAN WITH OSTRICH CASUAL SHOES HANDCRAFTED - 11 EE 1 -To date, business has provided neither the boots, a tracking number, a refund, nor any response to my request for refund.-The business has a chat feature on their website, I reached twice on 2/16/24 and 3/5/24, to date there has been no response. I emailed the business on 2/21/24, I received one reply on 2/21/24 that indicated there was an issue with the order, a replacement would be sent, I should receive it next week. I requested a shipping tracking number, and have neither received the boots, nor a refund, nor heard back from the company since, despite sending follow up emails on 3/4/24 and 3/5/24. -Order #*****
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.