Customer ReviewsforParamount+

Gave me 2 months free to keep me then continued to charge me

horrible . Told me i didnt have an account through apple but i did . Just horrible company !

My employer offered all of its employees a promotional code for 1 year of free trial service. I followed all the prompts and redeemed the code successfully. After 6 months my streaming subscription has never worked. I contacted customer service via their chat box on the company's website. After being giving the run around for a couple of days, I was finally escalated to a supervisor who tried to say that I did not have an active account or subscription and to contact my company for a new code which I had already done. To add insult to injury the supervisor attempted to offer me a paid promotion which I kindly informed her was a violation of consumer practices as it constitutes as "bait and switch" After talking in circles for over an hour the supervisor refused to escalate this situation to the technical support team even though I vehemently expressed concern with the fact that this could be happening to other individuals experiencing the same issue. Basically the only solution they offered me for waiting over six months to receive a promotion was an apology and a paid promotion. "Bait and Switch" is not customer service. Please review these practices and apply appropriate changes as you are losing business through poor promotion and it negatively is effecting your overall brand and lifting up your competition via other streaming services and potentially piracy for the content that is solely owned by paramount. The members who work diligently to create the content in which you are streaming deserve the right to be properly paid on the basis of accurate ratings and subcribers.

The app for ********** devices is absolutely horrible... It's been upwards of a month now where I can't get anything other than error 6000 on anything I try to play on either of my ********* devices (and older Pro model & a newer "tube"/"pipe" model. I have access to it through ******** & was considering paying the discounted price for additional Showtime programming, but seeing as this is a continuing issue (which has quite frankly destroyed my trust in them; even if I did start paying into the Showtime plan while the app is working, I have no trust that it would continue working after this long of not being able to use it on my primary streaming devices), I don't think that will ever be happening...I will point out that it works on my phone however, that's not saying I intend on watching a movie over my phone & screencasting it to my streaming device from my phone isn't really an acceptable workaround to elevate a consideration of paying more into it... It seems that the recorded content may also be working through the app on my VIZIO TV, but not the ******* content.I've considered closing my account so that they won't be gaining any more funds through my ******** subscription (still might if it's not fixed soon).

NEGATIVE STARS IF POSSIBLE!!!All you need to do is look at the reviews below. I promise you, it is not worth the frustration to purchase Paramount+. Buffering issues are constant. They never go away. Even kicks you out of the app saying "Sorry we are having trouble with this app". I don't have issues with any other streaming app. When you finally reach customer service, if you can, they try to blame your setup and system. People need to stop buying so that they actually fix the issue. I think a class action lawsuit might be in order.

Paramount Plus has no customer service department. There is no way to see your account or payment history. No website. Once they have your credit card you're screwed. Avoid them like the plague.

If I could give ZERO STARS I would definitely do that. It's been over 5 months and I still cannot stream on my AppleTV. Excuse is now my device is defective although I can stream ******** (part of Paramount) and all other major services EXCEPT PARAMOUNT+.

WORST STREAMING NETWORK OF ALL TIME !CONSTANTLY BUFFERING.. THEN IT SAYS CAN'T PLAY AT THIS TIME .THEN *********, BUFFERING BUFFERING. CONTACT PARAMOUNT REPRESENTATIVE.. THEY SAID THAT IT'S MY WIFI.. CONNECT USING HARD LINE...WE HAVE A SPECIAL FEED !! GET ************** OUT OF HERE ***** !!!BUFFERING BUFFERING BUFFERING. THEY HAVE FRICKIN PROBLEM AND THEY DON'T FRICKIN CARE !!!THE ONE AND ONLY STREAMING NETWORK , THAT HAS PROBLEMS !!

The application for streaming is terrible. The app freezes while watching a movie or show, that is even if you get it to load. And their troubleshooting page is a joke. There are times when it does work, but very few. I am canceling, may try to access through Amazon Prime. But I think the application Paramount + itself is terrible!

Paramount+ is the biggest scam ever. I will never sign up for this service ever again. I received a trial back in October and each time I tried to cancel, they would give me two months free. The app would always state a cancel before date of weeks ahead of when they would actually charge my card. I called to complain and the guy on the phone belittled me about only subscribing for the lowest tier and how $6 won't kill me. I had called 30 minutes after the charge and he stated that they have a no refund policy, so I'm out of luck. He gave me another 2 months free to make up for it. I told him no, I don't want his service and he insisted. The same thing happened later, the app said the cancellation date was a couple weeks after when they actually charged me. I had screenshots and a reminder in my phone when to cancel. They didn't care and said that I had an outstanding balance if I refused to pay. They are the worst streaming service. I would not recommend them to anyone.