ComplaintsforElite Wiki Writing
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Complaint Details
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Initial Complaint
07/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In December of 2022, I agreed to engage this company to write and get **** page mounted. We had an agreed upon price and time frame, All transactions were secured with a company 100% money back guarantee to have the **** page go live and stay live for 91 days. Their first attempt went live late and stayed live for only ************************************************************* that there was a problem and they needed an additional $1500.00 to fix it. I paid the additional funds. Then I was contacted by the company and told that the team working on my account had left the company and was assigned a new team, which required yet an additional payment. This exact thing happened one more time before I got suspicious and ask for an accounting. I discovered that they had billed my CC twice without my permission. I ask for a refund and have been asking for a refund for two months now. At this time, no one in the company will return my calls or emails and I am out thousands of dollars.Initial Complaint
01/20/2023
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
In December I asked this company to set up a page online for me. They called often saying they were working on it. When I finally spoke with someone they asked for an additional $3000 because I am not considered notable, which I was not informed of previously. I have seen no results. First week of January I asked the to refund my money. They have refused. At this point they are calling me hundreds of times a day and sending insesent text messages in the form of harrassment.I do not wish to use them and simply want a refund.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.