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Find a Location

New Alpha Three has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • New Alpha Three

      220 Rankin St San Francisco, CA 94124-1113

    • New Alpha Three

      PO Box 649 Daly City, CA 94014

    • New Alpha Three

      980 Montgomery Ave San Bruno, CA 94066-3258

    Business ProfileforNew Alpha Three

    Towing Company
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers towing, storage, police impounds and private property towing services.

    Business Details

    This is a multi-location business.

    Find a Location

    New Alpha Three has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • New Alpha Three

        220 Rankin St San Francisco, CA 94124-1113

      • New Alpha Three

        PO Box 649 Daly City, CA 94014

      • New Alpha Three

        980 Montgomery Ave San Bruno, CA 94066-3258

      Location of This Business
      220 Rankin St, San Francisco, CA 94124-1113
      BBB File Opened:
      1/3/2011
      Years in Business:
      14
      Business Started:
      4/12/2010
      Business Incorporated:
      2/21/1995
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 0055476 for this business, issued by DMV Motor Carrier

      These agencies may include:

      DMV Motor Carrier

      1507 21st St

      Sacramento CA 95814

      (916) 445-1888

      http://www.dmv.ca.gov/portal/dmv/detail/mcs/mcs

      Type of Entity:
      Corporation
      Number of Employees:
      20
      Alternate Business Name
      • Courtesy Tow
      Additional Contact Information

      Fax Numbers

      • (415) 648-6960
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/02/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Tow driver rear ended my vehicle on exit ramp. I filed claim with my insurance at time as was told it would be faster to resolve. The party at fault insurance is unable to get in touch with tow company which has names - courtesy tow, d and m towing, and alpha three. I have called and emailed the tow company many times. Asked for management to respond to claim from their insurance. No response had been made. Their insurance company North American risk says they cannot do anything with my claim because they cannot prove fault because no one from tow company is responding. I seek a rental vehicle/reimbursement assurance. The insurance says they cannot give that to me. At this point I have been out of work with a daily rate of $400.00. I am unable to bring my 5 yr old to classes. I cannot provide support as required by a parent with cancer who has chemo and multiple medical appointments. I am unable to myself and my daughter to medical appointments. It is inexcusable that both party at fault and their insurance are doing nothing regarding my claim.

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB serving the San Francisco Bay Area and Northern Coastal California

      BBB Reports On

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