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ComplaintsforBinary Options Experts
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/14/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Broker ************** agreed to work with the broker to get my profit out of the trading and I met the **** They sent me a letter and I had to pay the transfer but nothing was deposited in my checking account. I did everything they said based on the letter they sent me by email and text. This was 3 days ago. The profit was $20,500.00. They sent me a copy that the payment was successfully paid and that it should be in my account but it never showed up, not at all. Now they are asking me for more money. I asked them to send it to me through CASH app but they did not do this. I would like to receive the $20,500.00 profit from my investment.Initial Complaint
03/23/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I invested 2k with this company on 3/11/22 and they said I would have to only pay 10% of my profits to my account manager. My trading session ended today and last week they decided to tell me know I have to pay 2.3k for withdraw codes when this was never mentioned the first week I was trading or by my account manager. I really need help with getting Binary Options to either return my 2k I originally invested, or honor their word and let me withdraw my profits after I pay 10% to the account manager, and not charge me 2.3k for withdraw codes that is NOT mentioned on their site or to me after I was trading with this company over a week.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.