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ComplaintsforInstitute for Arts and Culture, Inc
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Complaint Details
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Initial Complaint
11/05/2021
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Before I paid and enrolled my 11 years old daughter in the school (************* *********** of the Arts), the owner of this school *********************** told me in phone, there will be no more than 2 kids per teacher, no mixed grades for each class, she also told me my daughter will have 2 days of music class and 3 days dancing classes each week. We moved to CA from GA during the summer, we did not see the school before I paid $13000 to the owner. my daughter only student at her school for 7 weeks. but when my daughter started her 7-grade classes, she was put in the English, math class with 6-grade kids, on the math class,3 kids in the classroom, and 2 kids online so there were 5 kids per teacher, it's not as the owner ****** said 2 kids per teacher. For her dance class, she was put with 17,18 years old kids to take same dancing class. also My daughter was never given any music class at that school. Also, the lunch is very dirty, the food source is unknown and the owner has a Chinese senior lady **** at school without any protection. even parents came to school to eat with their kids, the school never checked their vaccination records. Most staff including the owner at that school has NO record of Covid- vaccination. so I transferred my daughter to another private school, but by the test, my daughter did not have 7-grade education at the school, she has to go to 6-grade at her new school. the owner emailed me on 10/21/2021 that she offer refund me half tuition I paid, but she emailed me again on 29/10/2021 that she changed her mind that she doesn't want to refund me anything and she is asking me to pay her another $20030 for the rest of school year. We have also been treated discrimination by the owner. the owner refused to email me the contract I signed online. on the contract, they never said if the school's fault, kids have to transfer out, parents cannot get refund. the school never contacted me about anything happened to my daughter during school time
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.