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ComplaintsforSF Website Design
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/27/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I am unable to upload supporting documents because I no longer have access to the site; my account with the company no longer works to login. I have attempted numerous times to call and they do not answer (they do have a caller ID, a-lot of the times I'd call they know who I was before I would introduce myself.) They are a website developer, a site developer that has yet to provide services, we've had about four launch dates and never followed through due to coding issue and never fixing/repairing things they would take upon themselves to do instead of asking. I had ask them numerous times to fix the same things and once that was fixed, a few other things would mess-up or disappear. It is going on a year since they have started this project and now they have chosen to "disappear." Which is not right.Business response
04/14/2023
Hi I have spoked with ******************* by talking over the phone at: ************.
She made a mistake when she filed the complained. She never did any work with us. She wanted to file the complaint for this company: *****************************************************************. She mentioned she will talk with your team to remove the complain from my page.
Not sure what other details you guys want from me but you guys can give her a call if she did not call you guys already.
Please remove the complain from my business.
Thank you,
**********************
************
Customer response
04/15/2023
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************
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Contact Information
344 Harriet Street #205
San Francisco, CA 94103
Business hours
Today,Closed
MMonday | 9:00 AM - 6:00 PM |
---|---|
TTuesday | 9:00 AM - 6:00 PM |
WWednesday | 9:00 AM - 6:00 PM |
ThThursday | 9:00 AM - 6:00 PM |
FFriday | 9:00 AM - 6:00 PM |
SaSaturday | 10:00 AM - 3:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.