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Find a Location

Useless K9 Handler has 1 locations, listed below.

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    Business ProfileforUseless K9 Handler

    Dog Training

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    343 Alder Ave, San Jacinto, CA 92582-2759
    BBB File Opened:
    1/27/2022
    Business Management
    • Kris Rivas, Director
    Contact Information

    Principal

    • Kris Rivas, Director

    Customer Contact

    • Kris Rivas, Director

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    01/27/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Dog training with contract 08/17 to 9/10/2021 w/ amount of $1956.25 for my dog’s behavior training 4 days a week in 4 weeks. The said dates in our contract was not followed well and he keep on postponing until this time we still have remaining session. We tried to find out if he is license and as per business registration there is no license registered under ******* ***** and *** ***** ave, San *******, Ca that he provided in our contract. He is also giving away his old company’s business card to get clients and I will attached everything in attachment. Another incident I booked for full day care on december 10-11-12 2021 with a verbal agreement of $65/day but instead he charge me $457.75 and because of unable to answer his call for drop off on the 2nd day he brought my dog overnight which is as far as I know he doesn’t have a permit for overnight dog boarding.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jessica M.

    1 star

    07/14/2022

    Kris ***** owner of Useless K9 Handler is unprofessional & unethical. Late and a no show many times. Then we we call him out after unable to make appointments because his website is down. We have to make appointments through text messages, then Kris doesn't show up & leaves our dog in his crate all day for many hours, our kids come home from school to a huge poop mess and have to clean our dog and the crate, while my husband and I are at work. I texted Kris at 11:31AM On May 31, 2022 to see how things went with our dog, he says he is running behind and to call a family friend and he will be over later because his morning appointment ran over. He never showed up at all. Text Kris at 8:23PM On May 31, 2022 to see what happened and Kris said we did not have an appointment. Yes we did and have the text messages to prove it. The night before May 30, 2022 at 7:05PM Kris ***** confirms that he will be at our home first thing in the morning. Then after all this no apology, harassing text messages and he cancels everything after we have already paid. We still had several training sessions left. Even calling my husband an animal abuser and me a Karen through text at 11PM! We hired a dog trainer to help us, that's the point Kris. Kris has blocked me though all social media accounts so leaving my review here to warn others. Please look else where, have spoken to other clients of his and he has done the same thing. Kris even texted me by mistake for another client that he is running behind, wrong person Kris. Our dog is not trained, he is exactly how he was the first day we meet Kris. Kris makes everything seem great, we will have a trainer for life but this is far from the truth. Kris Rivas's true colors start coming out and you can see what type of person he really is. Save yourself the headache and choose another trainer. Now seeking legal action and we will be heading to smalls claims court after Kris is keeping our money for the remaining sessions not used. Waste of Time!

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