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          Logitech, Inc. has 1 locations, listed below.

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            Business ProfileLogitech, Inc.

            Computer Parts

            Contact Information

            3930 N 1st St

            San Jose, CA 95134

            Visit Website
            (510) 795-8500

            Customer Reviews

            1.22/5

            Average of 27 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            205 complaints closed in last 3 years

            86 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            3930 N 1st St, San Jose, CA 95134
            BBB File Opened:
            11/2/2023
            Years in Business:
            43
            Business Started:
            1/1/1981
            Business Started Locally:
            1/1/1981
            Business Incorporated:
            9/8/1982
            Type of Entity:
            Corporation
            Read More Business Details and See Alerts

            Customer Complaints

            205 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/23/2024

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            I placed two orders with Logitech in June (order numbers below). I then returned some items from EACH order. Only ONE item has been "processed" (and it was the wrong one) despite them receiving the packages in June. I've also emailed them and have not heard back. From this order *************, I returned the headphones and headphone stand. From this order *************, I returned the camera (this was "returned" but they indicated the wrong color) and the headphones. Tracking for returns: ***** 2762 2478 1278 ***** 2762 2472 7752
            Read More
            Read 204 More Complaints

            Customer Reviews

            27 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brandi K

            07/30/2024

            BUYER BEWARE:I have been trying to get a repair done on my keyboard which I purchased less than 2 years ago. The delete button doesnt pop back up anymore. I use this keyboard for work so I needed and expected it to be fixed promptly. I submitted my ticket 19 days ago and Ive received 4 or so emails from them. This is the worst customer service I have ever received. I am astonished they care so little about their paying customers. I paid around $500 for the full Aurora collection, including the pink add ons for the pieces. It really makes me upset because they have really cool products, but I will NEVER be purchasing anything from them ever again. If I could give them 0 stars I would, and reading through the other reviews, so would other people. Hopefully if you buy something from them, you never have to deal with their warranty or customer service, as both are beyond terrible.
            Read 26 More Customer Reviews

            Local BBB

            BBB of Los Angeles & Silicon Valley

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