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ComplaintsforOpenGov
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Complaint Details
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Initial Complaint
01/09/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
My home address is coming up on ****** via this website when I ****** my name. I have filled out their form 20 times and no confirmation email is sent to me. I tried 2 different emails - checked my junk mail, nothing. There is absolutely no other way to contact them. This is a huge invasion of my **************** risk to me and my family as I am a licensed realtor in the area. *******************************************-license/***-********** Please help.Initial Complaint
12/09/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Opengov published my private information. I asked them to take down the information by emailing and leaving a voicemail. No one reached out and my information is still out in the public. I have a serious condition that I cannot let the public see my name and they still have not resolved it. The support number I called does not even have the contact or phone number to reach to take down my information.Initial Complaint
10/24/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have an issue with this site as it exposes my ex business , name and address, I have used their opt out from their site, however, when doing a search through google on my name and city it still comes out in the search engine. I believe this to be an exploitative practice and leaves me open to identity fraud, not to mention my children live at this address they are exposing. I am enclosing a attachment showing you how when I look up my name, city and state all the information still shows.Business response
07/21/2022
Business Response /* (1000, 5, 2021/11/01) */ Sorry for this inconvenience.******** sells software to local business and not involved with consumer transactions. However, if one of our customers is causing issues, we are happy to help facilitate a resolution.
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.