ComplaintsforIndia Cash & Carry
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Complaint Details
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Initial Complaint
10/28/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unresolved
All the grocery store aisles are strewn with unloaded boxes and open mechandise. This whole place is a fire hazard. One cannot navigate through the store with a cart. Less than 3 foot aisles. Nobody you can complain to. All loading/unloading is done during normal working hours making making it very difficult to shop. Food is being cooked in the same location. Boxes are piled high everywhere all the way to the ceiling like a warehouse, possibly blocking sprinkler systems. No fire extinguishers in sight. Loud music prevents conversations or complaints. Grocery carts are blocking entrance. Only one single door to the establishment, no fire exits. Extremely rude staff.Business response
06/29/2022
Business Response /* (1000, 8, 2021/11/24) */ This is in reference to a valuable customer complaint. It is stated that due to pandemic and shortage of men power in supply line , some-time the merchandize are not schedule as per time and days. We are trying our best to place every items on shelf with safety. This is short time issue and we are trying our best to resolve this issue . Our best priority is to give good customer service and safety. If the said valuable customer is unhappy ,I apologies and will be more careful and put my best efforts to welcome his next satisfactory visit. Business Response /* (-10, 9, 2021/11/25) */ Business supplied email: ***************** Use this address for this or any future complaints, but nothing else Consumer Response /* (3000, 11, 2021/11/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) Every other grocery store has the same supply-chain/manpower issues and are perfectly able to manage that. The establishment is still a fire hazard with boxes piled high blocking sprinklers and no clearly marked fire exit or access to extinguishers.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.