Business ProfileforCleaners On Duty
At-a-glance
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Business Details
- Location of This Business
- 302 Toyon Ave, San Jose, CA 95127
- BBB File Opened:
- 10/28/2021
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
STEPHANIE W
1 star10/21/2021
1. Late is a normal thing for this company. The crew was late for 1.15 hour without any advance notice. I contacted Brisa, she said it's Normal!
2. I pointed out to Jessica the sliding door track is still dusty and need to clean again. (I asked her if downstairs is done cleaning before I go check) She contacted Brisa and said I'm micromanage!
3. Whatever I pointed out to Jessica is not clean, she always has an excuse. I pointed out to her that she missed the shower wall and shower horse. They needed to be clean. She said it's acidic, so can't remove! But I wiped the dirtiness off with the disinfectant wipes easily!
4. Don't ever hire them to clean your windows. They don't have proper ladders to do the job. And they miss the master bedroom and bathroom windows completely! They told me that they can't clean the windows good because I don't allow them to remove the windows. All windows are very large and heavy, It's not safe for them to remove. The window cleaners I used in the past never asked to remove the windows.
5. Sloppy job! They miss to clean the oven until I pointed out to them at the end. Cleaning Oven is a basic task for cleaning and shouldn't be miss. They wiped the floors sloppily! There are still dust, black particles, and stickers on the floor. With all these sloppiness, I offered Brisa a very reasonable price $850 but she refused.
Don't hire this company unless you have money, time and energy to waste!!! They are worse of the worst! I felt like I got cheated!
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