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          Find a Location

          NETGEAR has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • NETGEAR

              350 E Plumeria Dr San Jose, CA 95134-1911

              BBB Accredited Business

            • NETGEAR

              PO Box 540009 El Paso, TX 88554

            Business ProfileNETGEAR

            Internet Services
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            350 E Plumeria Dr

            San Jose, CA 95134-1911

            Get Directions
            Visit Website
            (408) 907-8000

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            Customer Reviews

            1.05/5

            Average of 207 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            514 complaints closed in last 3 years

            132 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/3/2022

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company's business is Internet - Products & Services. and Computer Networking Services specializing in the designing, developing and they also market networking products.

            Business Details

            This is a multi-location business.

            Find a Location

            NETGEAR has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • NETGEAR

                350 E Plumeria Dr San Jose, CA 95134-1911

                BBB Accredited Business

              • NETGEAR

                PO Box 540009 El Paso, TX 88554

              Headquarters
              350 E Plumeria Dr, San Jose, CA 95134-1911
              BBB File Opened:
              1/7/2000
              Years in Business:
              24
              Business Started:
              3/10/2000
              Business Started Locally:
              3/10/2000
              Business Incorporated:
              3/6/1996
              Accredited Since:
              6/3/2022
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of C1962674 for this business, issued by Secretary of State-Corporations

              These agencies may include:

              Secretary of State-Corporations

              1500 11th Street

              Sacramento CA 95814

              (916) 653-6814

              https://businesssearch.sos.ca.gov/

              Type of Entity:
              Corporation
              Alternate Business Name
              • NetGear Inc.
              • Netgear, Inc
              • Netgear, Inc.
              Business Management
              • Mr. Patrick C. Lo, CEO
              • Amel Ailyan Moore, Customer Service Supervisor
              • Lap Mui, Customer Care Supervisor
              • CJ Prober, CEO
              Contact Information

              Principal

              • Mr. Patrick C. Lo, CEO

              Customer Contact

              • Ms. Maria Morales
              Additional Contact Information

              Fax Numbers

              • (888) 965-9619
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              514 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/22/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              I purchase their product on 2/26/2024 from *******. The product has a 1 year warranty.
              Read More
              Read 513 More Complaints

              Customer Reviews

              207 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Aurelia J

              07/22/2024

              Horrible company when you use this company there is no support whatsoever unless you pay unreal. Ill never buy another netgear product ever.

              NETGEAR Response

              07/27/2024

              Hi ********************* **** day! We have personally taken the time to review your concern and we can see that one of our support representative is working on your case#********.Please be advised that New NETGEAR products come with a one-year warranty and 90 days of complimentary technical support. If the Support warranty entitlement of the product expired, our support team had to offer our available extended support warranty in order to be able to conduct configuration assistance on your product.Please let us know if you need to arrange a callback with our support expert by providing your preferred callback time or updating ticket ******** online.We value your opinion and appreciate the feedback you have provided. Thank you for choosing NETGEAR.Sincerely,****************Customer Care Advocate **********************
              Read 206 More Customer Reviews

              Local BBB

              BBB of Los Angeles & Silicon Valley

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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