Business ProfileforSAS Plumbing, INC.
At-a-glance
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Business Details
- Location of This Business
- 9157 PO Box, San Jose, CA 95157
- BBB File Opened:
- 6/29/2022
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Nancy G.
06/23/2022
I vowed never to use him again, but last weekend the kitchen sink in our backyard cottage backed up. I tried four other recommended plumbers 1st but Sebastian was the only one I could get ahold of. Since our tenant was eager to use her sink again, I figured unplugging a sink couldn't be a big deal and Sebastian had done other work on the unit.
When he got under the sink he told me the job would be $950 (he claims he gave me a $9XX-XXXX range).Since the sink was completely taken apart I had no choice but to OK it although it seemed very high for the nature of the job. I also asked him to replace the flusher on the cottage's toilet, which took him no more than 10- 20 minutes, For both jobs he charged $1200 although he was at our house for less than two hours. When I asked him about his hourly rate and the cost of his materials (neither was provided on his invoice), he just said he charges by the job; obviously he feels free to charge whatever he wants whether the time spent or materials use justify the fee he charges.
While I don't question his skills, I do question his ethics when it comes to charging his customers when he knows they have no choice but to have him do the work.
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