ComplaintsforTenant Planet Inc San Jose
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Complaint Details
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Initial Complaint
05/24/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Illegally holding of rental deposit.I was a renter with a property managed by tenant planet during 02/2022-03/2024, as part of the rental I had paid a security deposit of $2500.21 days after vacating the property I got a letter from tenant planet saying the full deposit was being held without any mention of list of repairs or deductions, upon contacting them I was told the deposit was being held for utility charges, in the state of ********** as per cal civil code ****** rental deposit cant be held for utility charges, this is a clear violation of the law.Couple days after contacting them they sent me a partial deposit, holding back utility charges without providing any supporting documentation(I had been asking of these bills for close to a year), this is them violating the above mentioned civil code for a second time.After calling them regarding the partial deposit I was told and asking for the utility bills I was finally given the bills, please note that this is the first time in almost a year that they produced the bills, reviewing the bills I found charges that do not apply to the lease, yet another instance of them violating the law As of 4/25/2024 I am still waiting for my deposit to be returned to me
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.