ComplaintsforMariscos La Ceiba de la Tropicana
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Complaint Details
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Initial Complaint
09/24/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
This location hours on google states that it opens at 8am I arrived Saturday multiple times (3) at 9am and the establishment is closed. If you offer food service and you state you open at 8am make sure they open at 8am not at 9:30,10am I drive from mtn view and this matter should taken in to consideration for local restaurants hopefully the BBB is able to speak with ownership of location to either change the opening hours or open at the time they say they will open this is unacceptable for customers restaurants should comply with times of opening and closing regulations or stated on averstizing i like a follow up with the complaint with a resulation thank you for your time please look into this thanks again!! ************************************************************************************************************************************************Business response
10/27/2022
Business Response /* (1000, 5, 2022/10/07) */ *********************************************************************************************************** good morning we will address the issue we open at 9 am saturday i will change on google right away sorry for the inconvenience monday 10am to 10 pm tuesday 10 am to 10 pm wednesday 10 am to 10 pm thirsday 10 am to 11.30 pm friday 10am to 11.30 pm saturday 10am to 11.30 sunday 10 am to 11.30 pm
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.