Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Action Urgent Care has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Action Urgent Care

      1375 Blossom Hill Rd #49 San Jose, CA 95118

    • Action Urgent Care

      1375 Blossom Hill Rd, suite 49 San Jose, CA 95118

    • Action Urgent Care

      1680 E. Capitol Expressway San Jose, CA 95121

    • Action Urgent Care

      4735 Hamilton Ave San Jose, CA 95130

    Business ProfileforAction Urgent Care

    Urgent Care Clinic
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Action Urgent Care has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Action Urgent Care

        1375 Blossom Hill Rd #49 San Jose, CA 95118

      • Action Urgent Care

        1375 Blossom Hill Rd, suite 49 San Jose, CA 95118

      • Action Urgent Care

        1680 E. Capitol Expressway San Jose, CA 95121

      • Action Urgent Care

        4735 Hamilton Ave San Jose, CA 95130

      Location of This Business
      1375 Blossom Hill Rd #49, San Jose, CA 95118
      BBB File Opened:
      4/7/2014
      Years in Business:
      12
      Business Started:
      5/23/2012
      Alternate Business Name
      • Action Health, Action Primary Care, Action Diagnostics
      Contact Information

      Customer Contact

      • Vladimir Skorkhod
      • Genevieve La Cross, COO
      Additional Contact Information

      Website Addresses

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/03/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I took my wife to action urgent care in December of 2023. They insisted on collecting $225 for visit even though it was covered fully by my insurance. I called them later and they told me that they will issue a refund for my visit. However, I've been unable to get them to process the refund despite actively following up with them in the past 7 months. They replied a few times saying that the refund will be processed, and then later on they stopped replying to my email. I'm willing to provide more information as required. I'm enclosing in the attached the latest email conversation I have with them.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      XIAOLAN L

      1 star

      07/14/2024

      Avoid! Terrible Experience with My Toddler I am writing this review to warn other parents about my horrendous experience at. I took my one-year-old child there today, worried sick because they had high fever.The doctor prescribed three medications. Each has their own schedule to take. I was confused after doctor explained the first time, so I asked the doctor to explain again, and the doctor said: you know what, pick which ever you like. This is a very unacceptable behavior.To top it all off, I'm deeply concerned that the diagnosis and prescription were incorrect. The doctor had prescribed cefdinir, and I went to CVS to pick up, and the pharmacist told me the doctor prescribed TWICE higher than the maximum amount allowed as showing in CVS system . This could have been very dangerous for my child. I called the doctor immediately and the pharmacist got on phone with the doctor. The doctor changed her prescription immediately. We almost overdosed our 1 yr old. When arrived home, we found there were two pictured uploaded in the patient portal. One this a bacteria/virus screen showing strepA positive. At the ** we waited for the test to finish, but no one mentioned the results. We have to ****** what does this mean at home. The second one showing a temperature test pf 97F, but during our visit the baby was always above 99F. I feel that they are ******* to discharge us.Looking Out for Other Parents:I am sharing this experience because I wouldn't want any other parent to go through the same stress and worry. Please, take your child elsewhere if they need urgent care. Their health is too precious to risk at.The doctors name is *********************************. I shared the doctors name because she almost overdosed my boy. Be aware.

      Local BBB

      BBB of Los Angeles & Silicon Valley

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.