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Complaint Details
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Initial Complaint
04/07/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
We contracted Romarts for a new countertop for our sink. They were given instructions for depth, and distances.When the counter was installed, the faucets were too far forward, and all holes drilled were uneven.We have attempted made numerous attempts to work with Romarts RE: this issue. They have only responded to 1/4 emails.Business response
04/28/2023
I had an appointment scheduled to go out this Friday. The client sent an email this morning that the family has the stomach flu. I am waiting to hear back as to when theyll be available next week.
Thank you kindly,
Andreea
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Contact Information
1959 W Avenue 140th
San Leandro, CA 94577-5607
Business hours
Today,Closed
MMonday | 8:00 AM - 4:00 PM |
---|---|
TTuesday | 8:00 AM - 4:00 PM |
WWednesday | 8:00 AM - 4:00 PM |
ThThursday | 8:00 AM - 4:00 PM |
FFriday | 8:00 AM - 4:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.