Business ProfileforBay Area Meditation

I had purchased an online hypnotherapy through part gift certificate for my birthday from my brother who lives in the UK of $300USD and the rest was paid by me of $100USD for a total of $400USD for the session from Bay Area Meditation with the owner/operator is ********* ******. On January 25 2023 my original appointment for hypnotherapy was booked for March 30 2023 and in the ***** email confirmation it stated that start time was for 1pm MST, however, in the communication INBOX where communication occurs on *********'s website (https://www.***************.com) where a client creates an account and it stated there that the start time was 1pm PST. Where I live at the time of the appointment, I am one hour ahead of PST. I was confused as to what the start time was and the appointment was rescheduled for June 7 2023 @1pm. When it came around my rescheduled appointment of June 7 2023 @ 1pm, I waited an hour ahead of time, and there was no communication from Bay Area Meditation, but after waiting on the 7th of June for the **** connection to come online, in the communication box under the website of https://www.***************.com all of the sudden the appointment appeared to be scheduled for August 9, then the appointment was moved to August 22, 2023 at 1pm. Again, I was ready ahead of time and waited, but there was no response from Bay Area Meditation. I reached out to Bay Area Meditation via ***** email, I telephoned Bay Area Meditation office and I left recorded voice messages and I sent messages within the communication inbox on the website of https://www.***************.com. I finally received communication from *********'s Assistant in the communication inbox and it ended up ********* was away abroad and had no idea of the appointment so then it was rescheduled for October 12 2023 @ 11:00 am PDT. On Thursday, October 12, 2023 @ 11.23 am, I received a recorded telephone message from ********* stating that she could not follow through with the appointment because there was too much construction noise going on in her condominium. I called ********* back and she answered. We talked and she said that she would get her Assistant to reschedule the appointment, however, the rescheduled appointment never came forth. I called Bay Area Meditation several times and I left telephone messages after a week of waiting. I sent emails to her via ***** and I communicated within the website communication inbox of https://www.***************.com AND NOTHING, NO ONE EVER RESPONDED. I have tried several times since ********* cancelled the October 12 2023 appointment again and no one has ever returned my communication requests via email or telephone calls to reschedule. I have sent communication emails asking for my refund and again there has been no response. I will attach email evidence and voice mail evidence of the above.