ComplaintsforAnytime Fitness
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Complaint Details
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Initial Complaint
09/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I have been trying to cancel my gym membership MANY times, multiple voice mails and emails, no one helps me to cancel. No one is ever at the gym, and no one ever answers the phone. I've called the headquarter number, and they can not help me either! I have no idea what to do. I just need to cancel my membershipInitial Complaint
06/15/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Re: ANYTIME FITNESS ************* Account #: ***********, ********** We have called on numerous occasions starting in at the beginning of April 2023 when we moved from area to cancel our memberships. Multiple voicemails unreturned, multiple calls unanswered, contacted through ******** nothing. Contact the ***************** and they said they cannot help and have to deal with local owned gym. Made several appointments to go into the location to cancel membership and NO ONE was there.Initial Complaint
05/14/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Can't get a hold of owner to cancel membership. I've left a note in there office asking respectfully for them to schedule an appointment. I called multiple time and no one answers! I even left a message on their ******** page, but no response. Every time I visit the customer service is non existent. I just want to cancel my membership.Initial Complaint
01/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My wife (*****************************) and I have been trying to cancel her membership for months. We have left 6+ voicemails. I have emailed and sent a dm to their ******* handle. No one has returned one outgoing outreach. We have been charged monthly and would like to cancel our membership at once and be reimbursed three months because that is how long we have been at this. The membership will be under *************************** ************
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.