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Find a Location

Carbon Health Urgent Care has 1 locations, listed below.

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    Business ProfileforCarbon Health Urgent Care

    Health Care

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers health care services.

    Business Details

    Location of This Business
    109 S Las Posas Rd Ste 101, San Marcos, CA 92078-2419
    BBB File Opened:
    2/8/2022
    Type of Entity:
    Sole Proprietorship
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/31/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I recently had a quantiferon blood test at carbon health to clear me for work. The test was completed and I received the results. Upon presenting it to my employer - they noted my gender and biographic information were incorrect. I have called carbon health, went to their office and they insist that I personally go to quest diagnostics myself to correct the misinformation. I didnt go to quest diagnostics to have the test , I went to carbon health and carbon health sent it to quest diagnostics. Now my employment is in jeopardy because carbon health mishandled the test performed. I paid for this test and they wont correct it.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Shelley S

    1 star

    05/01/2023

    This review is not for the ********** location. It is for Carbon Health in general. All I can say is BUYER BEWARE! As lovely as it is to move through these facilities (I WAS a big fan), they routinely overcharge for anything they can. Example: even though I didn't think I needed a sling and did not want one, the Dr. recommended one for sleep. This sling could not cost more than $5 to produce. Something you'd order on Amazon for under $10 for sure. They billed my insurance company $148! My insurance paid $65 (more than they should, hello high insurance costs) and now want me to pay $85! I called them, and they said, basically, too bad. Tried to put it off on their contracted billing company (Pacific Medical) and said they don't have any control over what is billed?!?!? Let us all be clear, the help we think we are getting for our bodies and souls is big business, and the intention is to make as much money as possible and rip us off. We are held hostage by this system. But be aware of CARBON HEALTH and stay clear.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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