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Find a Location

My KiltMaker has 1 locations, listed below.

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    Business ProfileforMy KiltMaker

    Online Shopping

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    668 Lancer Park Ave, San Marcos, CA 92069-2235
    BBB File Opened:
    5/8/2020
    Years in Business:
    4
    Business Started:
    5/12/2020
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Mykiltmaker.com
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Angela B

    1 star

    10/02/2024

    ***** is the owner of ***********************'s her lack of communication ************************** I was getting concerned. I decided not to only to continue to contact her fb I then sent through *********** website. That is when she actually started to really respond to me.She knew in early June I needed my ******** Modern sweep skirt by Sept 2024..She said I would need to get the $ to her asap. She was paid in full $400.00 by June 14th.I have wool kilts from another woman that ALWAYS kept me informed. Her work is just as good as ******* even without the title..I wanted to give ***** a try. When she decided to finally contact me. It was getting rather close to the event I needed the sweep skirt for Sept 27th. Her lack of communication & lack professionalism. Cost me ANOTHER ****** to get the skirt here on time. If she would of at least paid for 1/2, it would of been a nice gesture. It should of been here way before the event. Sept 14th at the latest because i orderd it June 14th. Even at the end, she was difficult refusing to give me a tracking # til I paid the full ****** to get it, my trust was never questioned, hers should be. I have also found out on Yelp in neg way. To make matters worst she didn't even give me the right tartan. I asked for the ******** Modern which comes in a med weight, i clearly stated that the colors remind me of autumn..She sends me the Blue ********. When she sent me pictures of it , i knew it wasn't what I ordered but at this point it was better to have something then nothing. I left it up to her about the weight of the kilt. Never the color. I hope this review educates *****. Customers pay good money for wool kilts. Stay in contact with the customer. It shouldn't cost the customer more to get it to them. Because of the person not running her business in a professional way. I have every intention on sharing my negative experience about ***** **** aka "my kiltmaker" all over social ********* have proof of everything.

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