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ComplaintsforEnterprise Towing
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
April 15, 2024, my daughter and I bought a used car from Enterprise Towing; it is a 2008 **** Torus SUV; paid $2500. Was told it was smoged. We tested it and drove ok. *** (owner) said if it needed smoged again he could "help" us out. Bought car and didn't get down the road then the check engine light came on. My daughter had trouble transferring title as well. She has had it one week and now she tells me it can't make it up steep hills. She goes to start it last night and the key won't turn in the ignition. She then contacted *** and asked him to take the car back minus $500; he refused. My complaint is that he committed fraud since he falsified the smog certificate and sold her a car with serious problems without disclosing them. I feel they fixed it just enough to drive all right to test drive. My concern is that the car is very unsafe and *** the owner knew what the problems were with that car. My next step is to file a small claims suit against him. I would like him to take the car back and now I want a full refund for my daughter. P.S I put up part of my own money as well.Initial Complaint
03/10/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I paid **** for a car and drove it 10 miles before it broke down. The cooling system was filled with a sealant that is used when there is a very bad head gasket. The ad and the shop failed to mention this to me. Obviously if I had known the car had a bad head gasket I wouldn't have bought it. I had to tow the car back to the shop where I bought it. They refused to give me my money back claiming that I damaged the car. They stole 400 dollars and gave me back ****. No mention of them adding sealant was brought to my attentionInitial Complaint
02/02/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
in the month of November 2022I contacted the owner of enterprise towing off of *********** He had posted a ********** Passat for sale. On arrival he showed me the car and seemed very nice person. The car was in decent physical shape, but was in good running condition as described by him, I then test drove the car and was an impression that it was a reliable vehicle as per *** the owner of enterprise towing persuaded me to believe I spent $2700 and drove off in the vehicle, aware that it had minor issues with a fuse. The vehicle did not even run for a month, which I understand can happen in these transactions. However, this complaint is being made, because , the vehicle that was sold to me was never his property to sell from the beginning. When I went to register the vehicle in my name, the worker at the *** mentioned that the forms have been filled out incorrectly, and when I paid the back registration. It was still registered to a former owner, *** and his company enterprise, towing forged signatures and committed criminal title fraud. I did further research to find out that i too as a person who would purchase a car could be implicated in this issue, and addressed him and told him that I would not be part of any thing that he had involuntarily sent me in motion, and made a part of. I insisted that he give me my money back and take the car back so that I would not be part of his illegal transactions. I want nothing to do with this vehicle as for it was sold under false pretense and was sold under illegal circumstances and I demand that this be resolved please help me with this matter. The bill of sale and title replacement forms werr forged signitures, and he clearly does this casually , with no regard for anybody. Sincerely, *******************************************
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.