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ComplaintsforABC Insurance Services, Inc.
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Complaint Details
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Initial Complaint
05/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
*** insurance gave us the run around when we tried to cancel our services. They lied to us about being in a contract that has penalties to make us keep our policy with them. When we asked them to provide us the contract agreement that mentions this they were unable to product any documentation. They refused to credit us back to when we first requested to cancel our services. When it was finally escalated to the owner of the business, he said the mistake was a "misunderstanding". A mistake on their end and they refuse to make any amends with us. Now there is a balance due which they sent to collections, but we will not pay until they make the correct proration of our bill.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.