ComplaintsforYamaha
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Complaint Details
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Initial Complaint
03/20/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
My bank information. They had been in there system for years was deleted. I re entered the information and a week later I was notified it wasnt correct and was charged additional fees. After reaching out they say the fee wont be reversed and now my payment is late.Initial Complaint
10/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought a rx-a3000 and it died out for a known issue and ended up buying another after that one stopped working they won't sell the part that everyone knows is the problem (a board with a cinema video decoder board) so I bought another and that one died too for the same reason. Both wouldn't turn on until they warmed up at first and eventually they both stopped working.Initial Complaint
07/07/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I purchased a NEW 2022 Yamaha Wolverine RMAX ****/4 in March of 2022 from *************************************** in ******, *****. *****. I reviewed many makes and owned recently a 2014 Polaris RZR **** for almost 5 years. My complaint is very simple. Yamaha has failed to provide me with a RELIABLY ENGINEERED off road vehicle. I havent on 5-6 occasions been UNABLE to use, sometimes for months at a time waiting for replacement parts, because many other owners were having the same problem as I was! Because of this my $23,000 machine sits and Im unable to confidently drive it. The problem ** having is with the REAR CV axles. The machine has not been engineered with a REAR DIFFERENTIAL! It has a direct gear on gear set of gears, which then puts all the pressure when turning on the CV axles ultimately causing them to fail. ALL of these claims can be substantiated with documentation ofcourse. I have even had a Yamaha dealer install new CV axles in the vehicle AFTER their original OEM axles failed, then replaced with "double the strength of OEM" axles. Then after they failed, I had OEM axles replaced by the Yamaha dealer in Centerville, ****, which is now Young ************ I and the industry can substantiate these facts, and Yamaha Powersports have known of these parts failing for a few years. Most all claims herein can be backed by receipts and other documentation when required. Sincerely, *******************************. 2022 Yamaha YXF10WRANS VIN # *****************.
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.