Business ProfileforPrometheus Real Estate Group Inc

Dear Better Business Bureau,I am submitting a complaint against The ****** leasing office at **************************************************************************, regarding their failure to properly disclose the ongoing construction of a public park directly in front of my apartment. I moved into the apartment in May 2024, after being assured that the unit had a great view during the tour. However, at no point did the leasing office inform me of the significant construction project that was already planned and had been in place since 2022.This construction will result in noise, privacy loss, increased traffic, exposure to dust and construction chemicals, and an obstructed view. The disruptions are expected to last for nine months, well within my lease term. After moving in, I was blindsided by the construction and only learned about it after the fact. The leasing office never mentioned the construction during the tour or when I signed the lease.When I raised this issue with the leasing office, they referenced a Construction Addendum that was included in the lease agreement I signed. However, the construction information was buried in a pile of paperwork during the signing process and was not clearly explained to me. I believe that this was a deliberate attempt to withhold important information about the construction project, which has now severely impacted my quality of life.I have requested a rent reduction or relocation to another unit without increasing the rent, but the leasing office has refused to address my concerns. I am asking for BBBs intervention to investigate this matter and hold the leasing office accountable for failing to disclose these significant disruptions. I am seeking either a rent reduction for the remainder of the construction period or a relocation to a different unit at the same rental rate.Thank you for your attention to this matter.Sincerely,********* **