ComplaintsforDrain Right Services, Inc.
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Complaint Details
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Initial Complaint
06/30/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
The clean out that was installed on ********* is already sinking. This is because they didn't pack and back fill the dirt properly. The sewage line section that was replaced was not connected to current sewage line and has shifted. This information is confirmed by two other plumbing companies I have since had come out to inspect the remaining portion of the line, ************ is one company that verified this and *********** ************* is the other company. This is such poor workmanship that I don't even feel comfortable letting them try to fix their work. I am seeking a billing adjustment.Business response
07/21/2022
Business Response /* (1000, 8, 2022/07/18) */ We have contacted customer and resolved the issue in question. All of our work comes with a workmanship guarantee. Consumer Response /* (2000, 10, 2022/07/21) */ (The consumer indicated he/she ACCEPTED the response from the business.) Drain right fixed the initial error and completed the rest of the job in a professional manner. I an happy with the work. ***** *******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.