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ComplaintsforFourth St Press
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Wish I could give NEGITIVE stars. This business did the complete opposite of helping me with my printing job, they actually made my situation ***** TIMES WORSE! When I first called them it was a friday morning, and I was very straight forward in regards to the time frame i needed the job done by. I also informed him i had another company already selected for the job but they couldnt get my project to me until tuesday, so i thought i would check with the local print shops to try to get my job done by monday as i had a very important deadline. The owner **** invited me in for a quick consultation, after speaking with him and having a sample printed out, he then informed me he could have the job finished MONDAY AFTERNOON. I thanked him m then proceeded to cancel my order I had on hold at the other place. He then waited until AFTER HOURS LATER THAT DAY(FRIDAY) to randomly send me an Email that said "I think we are going to pass on this job) I literally couldn't believe what I was reading, he ignored all my response emails and then I was left with no options as everywhere had closed for the weekend. So I was completely screwed, and what really angers me is all these companies now days will COMPLETELY S**** you over then not even care when they get a bad review as if your experience doesn't matter. It's wrong. Save yourself the money time and DO NOT GO TO THIS BUSINESS or you might end up in the same position as me!!!! I'm reporting to the BBB but like he said he doesn't care so if you want somebody who doesn't care about you or your needs this is the place to go
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.