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            Business ProfileRebellium Wines

            Wineries

            Contact Information

            San Rafael, CA 94901-3130

            (707) 724-2404

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            San Rafael, CA 94901-3130
            BBB File Opened:
            10/11/2021
            Business Management
            • Mr. David DesForges, Director of Sales
            Contact Information

            Principal

            • Mr. David DesForges, Director of Sales

            Customer Contact

            • Mr. David DesForges, Director of Sales
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

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            Most Recent Customer Complaint

            11/12/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I ordered a special bottle of wine on April 20th, 2021. I was charged $49 online at the time through my debit card. My order number was R459998876. I received email confirmation of my order and the funds were pulled from my account. After a month or so, I realized that I'd never received any tracking info or shipping info for the wine. I contacted customer support and began talking to *********************** at Rebellium Wines. He informed me that there was a shipping problem *** that they would send me an extra bottle as an apology. I agreed to that. It's now 7 months later and I haven't received anything. I've requested a refund multiple times, but have gotten no response from anyone.
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Kristel P

            01/03/2024

            BBB Complaint Filed:Vendor Name: Rebellium Wines Date of Transaction: April 13 Amount of money paid: $2,000 What the business was supposed to provide: Painted bottle of wine commemorating our anniversary What the dispute is: 8 months later... Did not receive product. Vendor barely responsive. Keeps saying it's coming in the mail and never ships it. Requested refund but have not recieved one.

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            BBB serving the San Francisco Bay Area and Northern Coastal California

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