ComplaintsforRamirez Plumbing
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Complaint Details
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Initial Complaint
04/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Two jobs were done by this plumber, ******* Plumbing, Seaside, CA. We found out why our problems on the plumbing were continuing by getting it checked by a different plumber. Both jobs have to be RE-Done. We paid Mr ******* a total of $*********. One job includes a replacement of pipes going out to main sewer line, it was left with a dip, or belly which slows the flow down causing back-ups, which was the problem to begin with and he didn't replace an old cast iron turn which is also contributing to problem. 2nd job was replacing plumbing in kitchen. Per review by other plumber, traps were not put in where needed and ******* put in vertical pipes with out digress, so food stays stuck in plumbing and air vents are needed...all left out by ******* plumbing causing constant visits from them to "snake" problem. Additional monies has been paid to them for these subsequent visits to clear back-ups that their work caused. We are asking for them to please correct these problems, at no additional costBusiness response
05/10/2022
Consumer Response /* (2000, 9, 2022/05/09) */ Ramirez plumbing did come out and do some major work to correct the problem. We waited a little bit to make sure it was working correctly and it is. Thank you very much for your help. We believe your contacting them caused them to act. They al so promised to refund 2 plumbing visits we paid for to other companies because of their initial mistakes. Thanks again!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.