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Find a Location

Professional Coin Grading Service has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Professional Coin Grading Service

      1610 E Saint Andrew Pl Unit 150 Santa Ana, CA 92705-4942

    • Professional Coin Grading Service

      PO Box 9458 Newport Beach, CA 92658-9458

    • Professional Coin Grading Service

      1921 E Alton Ave Ste 100 Santa Ana, CA 92705-5845

    Business ProfileforProfessional Coin Grading Service

    Collectibles
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.26/5stars

    Average of 42 Customer Reviews

    Customer Complaints

    65 complaints closed in last 3 years

    19 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers coin grading services.

    Business Details

    This is a multi-location business.

    Find a Location

    Professional Coin Grading Service has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Professional Coin Grading Service

        1610 E Saint Andrew Pl Unit 150 Santa Ana, CA 92705-4942

      • Professional Coin Grading Service

        PO Box 9458 Newport Beach, CA 92658-9458

      • Professional Coin Grading Service

        1921 E Alton Ave Ste 100 Santa Ana, CA 92705-5845

      Location of This Business
      1610 E Saint Andrew Pl Unit 150, Santa Ana, CA 92705-4942
      BBB File Opened:
      9/2/2014
      Years in Business:
      39
      Business Started:
      8/14/1985
      Business Incorporated:
      3/24/1999
      Type of Entity:
      Corporation
      Alternate Business Name
      • PCGS
      • Collectors Universe Inc
      Business Management
      • Mr. Chris Carlin, Director of Customer Care
      Contact Information

      Customer Contact

      • Mr. Chris Carlin, Director of Customer Care
      Additional Contact Information

      Fax Numbers

      • (949) 567-1253
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      65 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/04/2024

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      Please refund the $40 regular grading fee for order certification ******** (order ******** line 1 invoice dated March 7th), plus the $20 oversized holder add-on fee, since the coin as housed is not sellable given the poor quality of workmanship, as exhibited:******************************* The gasket coverage is severe on that square coin's right and left sides. Shards of gasket remain attached on the right. The left coverage, and especially the right coverage, have jagged, hand-cut, uneven edges protruding over the face of the coin. Additionally, the 3 OZ that appears on the holder label:******************************* has no absolutely bearing on the 135 grams of ***** file silver specified by the Certificate of Authenticity for the coin:******************************* This holder's labeling and workmanship were sloppy, sloppy, sloppy.Thank you

      Customer Reviews

      42 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Robert M

      1 star

      07/22/2024

      I think anyone who grades a coin shouldn't have the authority to have a price guide. This gives them full control over how many 65's there are. I sent in a coin it definitely a 66 I probably will get a 64 cause the price for a 65 is 1000 more then a 64. This give them full control over the grades and prices. I sent in mint silver eagle dollars not once did I get a 70 always 69, 68. They say they don't know who's coin their grading that's bs. The dealers get most of the 70's so the little guy suffers. That's my opinion. It's a shame you can't get a decent company. ICG Is more accurate then pcgs, more fair but everybody wants pcgs. Ngc is just like pcgs a little more fair but not by much. It's a shame that you have to buy pcgs cause that the only one that sells when it's time to unload.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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