ComplaintsforOne Capital Solutions
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Complaint Details
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Initial Complaint
12/11/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Like another commenter has said, they cold-call non-stop from different numbers. When you ask to be put on a *** they hang up. Being on the *** registry doesn't help either.Business response
12/19/2023
We spoke with the customer he had received calls from multiple companies and also got one from us. We had only reached out to this customer on one occasion and we have recognized his wishes to not receive any communication further.Initial Complaint
09/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
They call you 5-6 times a day each time from a different phone number. They will not stop calling simply because you have debt on credit cards even though they are not past due or late or in collections. I have attached a screenshot of the number I have blocked just from today in the past 20 mins.Business response
09/12/2023
Thank you **************** for your review with your concerns.
We reached out to you in regards to offering assistance here at One Capital Solutions. We see in the screenshot that you were on a phone call with an agent and the call dropped. The Agent you were speaking with believed you got disconnected during the call. To provide excellent customer service our agent called you back. If you would have stated to be put on our DNC list and no longer receive a call we would never have contacted you again. We have already placed your number on our DNC registry as requested.
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Contact Information
4 Hutton Centre Dr Ste 330
Santa Ana, CA 92707-8709
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.