Business ProfileforAutomobile Club of Southern California

I had a AAA membership which was canceled without my consent by one of the employees. Since AAA employees work remotely, this complaint isnt re: this particular location, but AAA So. California as a whole. I received a bill from AAA So. California that was mailed to **, where I now reside. I paid the bill, only to receive a bill from AAA South saying that my membership pymt was due! I called the number on my card, was told that the payment that I sent was supposed to be sent to AAA South, since AAA So. *** obviously knew that I was no longer in So. Cal. To correct this, I have spoken to 11 people; I have asked to speak to a supervisor 3 times and have been put on hold waiting for a supervisor in excess of 30 minutes, at which point I hung up. This is a long story, but the bottom line is that AAA of So. Cal has totally dropped the ball. I have yet to receive a refund, which ** told should have happened since they didnt transfer my account, which was the proper procedure, my membership was cancelled w/o my being advised, and I havent been able to speak to a supervisor to fix this problem. I once had respect for AAA, I dont anymore.